[Bug 1883370] Re: system-config-printer hangs when trying to change driver

[Mathew Hodson]

Fixed in Ubuntu Hirsute

---
system-config-printer (1.5.15-0ubuntu1) hirsute; urgency=medium

  * New upstream release:
    - UI freeze when changing the driver of an existing printer fixed
      (Upstream issue #179)
    - Compatible with new autoconf

[...]

 -- Till Kamppeter <till.kamppeter at gmail.com>  Tue, 26 Jan 2021 12:25:00
+0100

** Also affects: system-config-printer (Ubuntu Focal)
   Importance: Undecided
       Status: New

** Also affects: system-config-printer (Ubuntu Groovy)
   Importance: Undecided
       Status: New

** Changed in: system-config-printer (Ubuntu)
   Importance: Undecided => Medium

** Changed in: system-config-printer (Ubuntu Focal)
   Importance: Undecided => Medium

** Changed in: system-config-printer (Ubuntu Groovy)
   Importance: Undecided => Medium

** Changed in: system-config-printer (Ubuntu)
       Status: Confirmed => Fix Released

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https://bugs.launchpad.net/bugs/1883370

Title:
  system-config-printer hangs when trying to change driver

Status in System Config Printer:
  Fix Released
Status in system-config-printer package in Ubuntu:
  Fix Released
Status in system-config-printer source package in Focal:
  New
Status in system-config-printer source package in Groovy:
  New

Bug description:
  gnome-control-center is able to find and install my network printer
  (Samsung M287x) automatically.  When I attempt to change the printer
  driver (default printer driver doesn't support duplex printing) via
  system-config-printer, system-config-printer will hang.  Please see
  attached log captured via system-config-printer --debug.  I am running
  stock Ubuntu 20.04.  Changing the driver worked fine in ubuntu 19.10.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: system-config-printer 1.5.12-0ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
  Uname: Linux 5.4.0-37-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  CasperMD5CheckResult: skip
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun 13 10:34:15 2020
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2020-05-17 (27 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterpreterPath: /usr/bin/python3.8
  Lpstat: device for M267x-287x: socket://192.168.1.166
  MachineType: LENOVO 20KHCTO1WW
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M267x-287x.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M267x-287x.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=d86e16c0-e48c-492e-9cf8-05a068340cd7 ro quiet splash vt.handoff=7
  Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/20/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N23ET71W (1.46 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20KHCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN23ET71W(1.46):bd02/20/2020:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon 6th
  dmi.product.name: 20KHCTO1WW
  dmi.product.sku: LENOVO_MT_20KH_BU_Think_FM_ThinkPad X1 Carbon 6th
  dmi.product.version: ThinkPad X1 Carbon 6th
  dmi.sys.vendor: LENOVO

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