[Bug 1883370] [NEW] system-config-printer hangs when trying to change driver

Launchpad Bug Tracker 1883370 at bugs.launchpad.net
Tue Feb 2 08:26:37 UTC 2021


You have been subscribed to a public bug by Ubuntu Foundations Team Bug Bot (crichton):

gnome-control-center is able to find and install my network printer
(Samsung M287x) automatically.  When I attempt to change the printer
driver (default printer driver doesn't support duplex printing) via
system-config-printer, system-config-printer will hang.  Please see
attached log captured via system-config-printer --debug.  I am running
stock Ubuntu 20.04.  Changing the driver worked fine in ubuntu 19.10.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: system-config-printer 1.5.12-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
 
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 13 10:34:15 2020
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2020-05-17 (27 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
InterpreterPath: /usr/bin/python3.8
Lpstat: device for M267x-287x: socket://192.168.1.166
MachineType: LENOVO 20KHCTO1WW
PackageArchitecture: all
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M267x-287x.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M267x-287x.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=d86e16c0-e48c-492e-9cf8-05a068340cd7 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET71W (1.46 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KHCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN23ET71W(1.46):bd02/20/2020:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KHCTO1WW
dmi.product.sku: LENOVO_MT_20KH_BU_Think_FM_ThinkPad X1 Carbon 6th
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO

** Affects: system-config-printer
     Importance: Unknown
         Status: Fix Released

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug focal patch
-- 
system-config-printer hangs when trying to change driver
https://bugs.launchpad.net/bugs/1883370
You received this bug notification because you are a member of Ubuntu Sponsors Team, which is subscribed to the bug report.



More information about the Ubuntu-sponsors mailing list