[Bug 1866194] Update Released

[Łukasz Zemczak]

The verification of the Stable Release Update for pulseaudio has
completed successfully and the package is now being released to
-updates.  Subsequently, the Ubuntu Stable Release Updates Team is being
unsubscribed and will not receive messages about this bug report.  In
the event that you encounter a regression using the package from
-updates please report a new bug using ubuntu-bug and tag the bug report
regression-update so we can easily find any regressions.

-- 
You received this bug notification because you are a member of Ubuntu
Sponsors Team, which is subscribed to the bug report.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released
Status in pulseaudio source package in Focal:
  Fix Released
Status in pulseaudio source package in Groovy:
  Fix Released

Bug description:
  [Impact]

  Selected audio output device in Settings is ignored after upgrading to
  Ubuntu 20.04.

  [Test Case]

  Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
  to 20.04. When done, attempt to connect a Bluetooth or USB audio
  device and use it via Settings.

  [Regression Potential]

  Unknown/low. The fix is from upstream and has already been released to
  Ubuntu 20.10 without any problems. Only worth noting it works by
  detecting and removing audio configurations made via older versions of
  PulseAudio. So upon upgrading some old settings may be reset to
  defaults, but the idea is that's less bad than audio devices being
  unusable (this bug).

  [Original Bug Report]

  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
      -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
      -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
      -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pieq       1566 F.... pulseaudio
   /dev/snd/pcmC0D0c:   pieq       1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq       1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions