[Bug 1869819] [NEW] [SRU] System can't detect external headset in the codec of Conexant
Launchpad Bug Tracker
1869819 at bugs.launchpad.net
Tue Apr 7 20:31:22 UTC 2020
You have been subscribed to a public bug by Ubuntu Foundations Team Bug Bot (crichton):
[Impact]
In some hp's devices, there are two audio jacks(one headset and one headphone) in the audio interface which is using the codec of Conexant, and apparently it's not working, the system can't detect the headset in current codec.
[Test Case]
1. Insert 4 rings(3 stripes) headset into front audio port (headset icon)
2. Check System Setting->Sound->Output
[Expected result]
Can detect external headset
[Actual result]
Only shows internal speaker.
External headset microphone was detected.
Another front audio port (earphone icon) works fine.
[Regression Potential]
Low.
[Failure rate]
100%
[Additional information]
system-product-name: HP EliteDesk 800 G5 SFF
CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e98] (rev 02)
OS-version: 18.04
kernel-version: 4.15.0-1065-oem
pulseaudio-version: 1:11.1-1ubuntu7.2
Upstream issue:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/272
Ubuntu-Focal-Source:
https://code.launchpad.net/~hugh712/ubuntu/+source/pulseaudio/+git/pulseaudio/+ref/focal-1869819
PPA: https://launchpad.net/~hugh712/+archive/ubuntu/sru-1869819
** Affects: oem-priority
Importance: Critical
Assignee: hugh chao (hugh712)
Status: Confirmed
** Affects: oem-priority/bionic
Importance: Undecided
Status: New
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Assignee: hugh chao (hugh712)
Status: In Progress
** Affects: pulseaudio (Ubuntu Bionic)
Importance: Undecided
Assignee: hugh chao (hugh712)
Status: Triaged
** Affects: pulseaudio (Ubuntu Focal)
Importance: Undecided
Assignee: hugh chao (hugh712)
Status: In Progress
** Tags: originate-from-1856828 patch stella verification-needed
--
[SRU] System can't detect external headset in the codec of Conexant
https://bugs.launchpad.net/bugs/1869819
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