[Bug 1297849] Re: [SRU] Virtual private network connection fails after distribution upgrade due to outdated Network Manager configuration files
Pavel Boldin
pboldin at mirantis.com
Tue Jun 16 20:04:22 UTC 2015
@Marc, the version in the comment with instructions is for the Trusty
and Utopic. The 0.9.10.1-0ubuntu5~fixed is for Vivid.
Can you please show me the output of the following command:
dpkg-query -q network-manager-applet
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Title:
[SRU] Virtual private network connection fails after distribution
upgrade due to outdated Network Manager configuration files
Status in One Hundred Papercuts:
Triaged
Status in network-manager-openconnect package in Ubuntu:
Triaged
Status in network-manager-openvpn package in Ubuntu:
Triaged
Status in network-manager-vpnc package in Ubuntu:
Triaged
Bug description:
[Impact]
* People who are using VPN services (of any kind, using vpnc, openvpn, pptp, etc.
[Test Case]
HOW TO REPRODUCE
1. Upgrade to a newer Ubuntu release.
2. Using the Network Manager application, try to start a virtual private network connection.
EXPECTED BEHAVIOUR
- The connection to complete successfully.
ACTUAL BEHAVIOUR
- The current configuration files, created by a previous network manager installation in the gconf user home folder, makes the application to misbehave; returning a log like this:
[Regression Potential]
May cause Gnome-Shell detection to give up prematurely.
[Additional information]
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Starting VPN service 'vpnc'...
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 24419
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' appeared; activating connections
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <error> [1395840211.74057] [nm-vpn-connection.c:1374] get_secrets_cb(): Failed to request VPN secrets #2: (6) No agents were available for this request.
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Policy set 'blizzard' (wlan0) as default for IPv4 routing and DNS.
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <error> [1395840211.74406] [nm-system.c:1266] nm_system_replace_default_ip6_route(): (wlan0): failed to set IPv6 default route: -7
Mar 26 13:23:31 hprem-rmbp NetworkManager[855]: <info> Policy set 'blizzard' (wlan0) as default for IPv6 routing and DNS.
Mar 26 13:23:36 hprem-rmbp NetworkManager[855]: <info> VPN service 'vpnc' disappeared
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: network-manager-vpnc 0.9.8.6-1ubuntu2
Uname: Linux 3.13.0-031300-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Mar 26 13:26:42 2014
InstallationDate: Installed on 2014-01-17 (67 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64+mac (20140115)
SourcePackage: network-manager-vpnc
UpgradeStatus: No upgrade log present (probably fresh install)
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