[Bug 1008289] [NEW] "Failed to download repository information" for purchased application

Launchpad Bug Tracker 1008289 at bugs.launchpad.net
Wed Aug 1 20:18:14 UTC 2012


You have been subscribed to a public bug by Ubuntu Foundation's Bug Bot (crichton):

Yesterday I purchased BIT.TRIP RUNNER and I ran into several UX problems
and bugs:

1) Credit card payment did not work with a mysterious error such as
"3DAUTH failed", so I had to pay with PayPal

2) Once the purchase was done, it wasn't at all obvious what the next
step was supposed to be. The next day, I figured out that the "Buy"
button in the Software Center  had now turned into "Install".

3) After a long long time waiting for the apt indexes to update with
almost no UI feedback, I got this message:

 Failed to download repository information
 Check your Internet connection.

 W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu/dists/precise/main/binary-amd64/Packages  The requested URL returned error: 401
 , W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa- uploaders/bittriprunner/ubuntu/dists/precise/main/binary-i386/Packages  The requested URL returned error: 401
 , E:Some index files failed to download. They have been ignored, or old ones used instead.

The repository is configured in /etc/apt/sources.list.d like this:

  deb https://private-ppa.launchpad.net/commercial-ppa-
uploaders/bittriprunner/ubuntu precise main #Added by software-center;
credentials stored in /etc/apt/auth.conf

In /etc/apt/auth.conf, I found these lines (oddly, repeated twice):

 machine private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu
 login codewiz
 password PASSWORD_EDITED

If I go to the URL with a browser, I cannot authenticate with the
provided user and password.

** Affects: software-center-agent
     Importance: High
     Assignee: Michael Nelson (michael.nelson)
         Status: Fix Released

** Affects: apt (Ubuntu)
     Importance: Critical
         Status: Triaged

** Affects: software-center (Ubuntu)
     Importance: High
         Status: Invalid


** Tags: ca-escalated patch
-- 
"Failed to download repository information" for purchased application
https://bugs.launchpad.net/bugs/1008289
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