Hi K Sitt, You are hit the nail on the head when you wrote that it takes a lot of trouble to claim back the money. But what if similar such instances were pooled together ? The effort would be the same and one-time. It is probably too much effort and time-consuming to do it for just one licence, but individuals with same problem were to assign their rights to a common pool or something... That is also probably why EU laws made it easier for the non-Windows user to get the refund which is afterall rightfully his. Cheers. suhaw <div class="gmail_quote">2009/5/7 K Sitt <<a href="mailto:k@sitt.com.sg">k@sitt.com.sg</a>> <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div class="gmail_quote">Suhaw, I remember the case in europe. The guy had gone through a lot to trouble to claim back his money for OS he didn't want but installed on his laptop. -wrote in a few times to M$ for refund -went through small claim tribunal and consumer association as well as court action before he got it back. If u r serious enough you can probably try that in Singapore too. ;) not that its impossible. I am not too sure about legal details tho. But they are relying on the "End User License Agreement" (which you rejected when you clicked no) and the consumer protection act (which Singapore also have). Rgds. K<div class="im"> <div> -----Original Message----- From: Billy AM <<a href="mailto:billy@ubuntu.sg" target="_blank">billy@ubuntu.sg</a>> Sent: Thursday, May 07, 2009 2:50 PM To: suhaw koh <<a href="mailto:kohsuhaw@gmail.com" target="_blank">kohsuhaw@gmail.com</a>> Cc: Team Ubuntu Singapore Mailing List <<a href="mailto:ubuntu-sg@lists.ubuntu.com" target="_blank">ubuntu-sg@lists.ubuntu.com</a>> Subject: Re: [Ubuntu-SG] Is it true ? Will never happen here. 2009/5/6 suhaw koh <<a href="mailto:kohsuhaw@gmail.com" target="_blank">kohsuhaw@gmail.com</a>> > Just read in a comment in Blog of Helios that in Europe there is a law > requiring PC manufacturers to offer users the option to reject the > pre-installed OS on the 1st screen. And if you click No, they have to give > a refund. > > Can we get our lawmakers interested in passing a similar law ? > > Just thinking aloud ... :-) > > > > suhaw > -- > ________________________ > Koh Su Haw 许树浩 > <a href="http://suhaw" target="_blank">http://suhaw</a> </div></div>[The entire original message is not included]</div> -- K Sitt Sitt Services E-mail : <a href="mailto:k@sitt.com.sg" target="_blank">k@sitt.com.sg</a> Fax : +65 3129 7479 -- Ubuntu-SG mailing list <a href="mailto:Ubuntu-SG@lists.ubuntu.com">Ubuntu-SG@lists.ubuntu.com</a> <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-sg" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-sg</a> </blockquote></div> -- ________________________ Koh Su Haw 许树浩 <a href="http://suhaw.teresaville.org/">http://suhaw.teresaville.org/</a> Tel : +65 6236 8194