[Ubuntu-SG] [Bulk] Re: South-East Asian FOSS Collaboration

Muhammad Heidir dave33bravo at yahoo.com.sg
Mon Aug 11 13:13:32 BST 2008

Let's discuss about ways we can build up on our efforts to introduce
FOSS to the educational instructors. Conduct a free workshop? Approach
schools or MOE regarding our purpose? I hope we have educational
instructors subscribing this mailing list to enlighten us on this issue.
I am willing to volunteer my time to discuss personally on this issue.

The user base is there, we have to strengthen it. OpenOffice and Mozilla
Firefox is catching up, but we need to push it further towards the
non-user. I would say the adoption of Ubuntu is just the tip of the
iceberg, we could push it to the OO.org and Firefox userbase. Once they
are willing to adopt, the chain will just keep rolling.

About the paid support, I was referring more for the enterprise and
business organizations, where critical systems need to function
seamlessly and most importantly in business wide transactions. Though
Community help is available and sufficient, searching for the solution
takes time. Rather, have a professional support on standby is money well
spent. I'm not against free support, but some things are just not right
for differing situations. Its always an issue of freedom of choice. One
may like this solution, but the others prefer something else.

The article says "Paid Support Not Critical For Linux Adoption",
certainly that is true, again, it is up to the management to assess this
need. They can choose not to.

This is a great discussion.

On Mon, 2008-08-11 at 11:15 +0800, Rui Boon wrote: 

> I agree that if we focus our efforts on educational instructors, the 
> multiplier effect will be high. However we have to be mindful that they 
> have a certain inertial to changes. We will have to put forward our 
> argument on what can FOSS applications do for them that the common 
> applications cannot, bearing in mind that the latter group of softwares 
> has been conveniently made available for them (training, pricing, 
> implementation, integration)
> >
> > Yup , thats definitely my point. Actually schools do have Linux. When I
> > was in NP , they used to dual boot windows and fedora in the computer
> > labs. I am not sure they still do but the problem is not that Linux
> > isn't available to school , but its the lack of good teachers at the top
> > level such as poly and uni thats cripples the whole thing. Its hard to
> > teach something that you rarely use in practice and you will definitely
> > will have no passions.
> >   
> IMO, I will recommend strengthening the user base of open source 
> applications, like firefox and openoffice, first. As users get used to 
> those applications, and realised that they have no real needs for 
> windows, it will be the ripe time to introduce ubuntu.
> >> In business organizations, (in my opinion) the reason why they adopt
> >> redmond products, are in terms of resources (as highlighted by Billy)
> >> and the amount of paid support that businesses can turn to should they
> >> encounter problems, including the added security of receiving timely
> >> patches.
> >>
> >> I know Red Hat Enterprise Linux is well-received because of paid
> >> support. So much so that some adopters turn from free to paid support,
> >> not from paid to free. This are one of the areas, FOSS might consider
> >> if they have resources and the user-base is large.
> >>     
> While there is definitely one group that depends on paid support, 
> conversely help from the community is sufficient for another group. See 
> Slashdot article on "Paid Support Not Critical For Linux Adoption" [1]
> >>>>         
> [1] http://linux.slashdot.org/article.pl?sid=08/08/09/0121210
> Cheers
> Rui Boon
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