Reporting bugs with the Ubuntu EC2 images
smoser at ubuntu.com
Thu Sep 10 16:40:02 UTC 2009
On Wed, 9 Sep 2009, Eric Hammond wrote:
> I used to send folks here to report bugs running Ubuntu on EC2:
> Where should they go in the new bug structure?
> It seems unlikely that EC2 users will know what package is causing their
Thats fine. They don't have to specify a package. Obviously its nice if
they know, but not a requirement.
> Will all Ubuntu on EC2 bugs be filed against "ubuntu"?
Yes, they should be. So that link should work. Alternatively,
http://tinyurl.com/ec2-images-bugs shows all bugs with expanded tasks
(targetted release and such)
> It seems more complicated to have to tell people reporting bugs to open
> the "Extra Options" and add a tag of "ec2-images".
Agreed, but the URL above should work around that, right? Additionally,
(I think) we can make 'ubuntu-bug' when run from inside the images
tag the created bug appropriately.
> Perhaps there could be a wiki page with complete instructions on how to
> file a problem with Ubuntu on EC2 including things like "Report the AMI
> id of the image you are running".
Agreed again. I'd suggest something placed at like
and a link off of https://help.ubuntu.com/community/EC2StartersGuide .
If we get something there, I'll make sure they're linked from the amazon
pages ( and ) so that ec2 users could find the link without having
to dig on help.ubuntu.com
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