Buying Ubuntu Support from Canonical not as smooth as running the Operating System!

Soren Hansen soren at
Sat Oct 6 11:54:42 UTC 2007

On Fri, Oct 05, 2007 at 03:25:18PM -0700, Kristian Erik Hermansen wrote:
> ... or to sum up in short:
> * Based in UK (so no US hours?)

Not so. The Canonical support centre is in Canonical. Regardless, we
offer support in *the* *customer's* business hours. If you buy 9-5
support, it's 9-5 *your* time.

Soren Hansen
Ubuntu Server Team
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