[Bug 1006770] Re: package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[David John Bird]

Attached is the terminal print out.
Problem appears to be that the backuppc must be linked to clamav-milter,  since it(clamav-milter) is running it crashes - then needs to be stopped before the  clamav-milter can be updated?

The help is greatly appreciated.
David Bird.

> Date: Thu, 31 May 2012 09:31:37 +0000
> From: james.page at ubuntu.com
> To: noeboddey at hotmail.com
> Subject: [Bug 1006770] Re: package backuppc 3.2.1-2ubuntu1 failed to	install/upgrade: subprocess installed post-installation script	returned error exit status 1
> 
> Thanks for taking the time to report this bug in Ubuntu.
> 
> For some reason the backuppc process has either not terminated or has
> terminated uncleanly leaving a pid file lying around which is blocking
> this upgrade.
> 
> I was not able to replicate this either during upgrade from 11.10 to
> 12.04 or by re-installing on 12.04.  Did you upgrade from 11.10 or from
> 10.04?
> 
> Please can you check to see if PID 1634 is actually running:
> 
>    ps -aef | grep 1634
> 
> If it is then:
> 
>    sudo service backuppc stop
> 
> if it is not then:
> 
>   sudo rm -f /var/run/backuppc/BackupPC.pid
> 
> and then run the following to complete your install:
> 
>   sudo apt-get -f install
> 
> I'm marking this but as 'Incomplete'. Please can you try the advice
> above and confirm whether you upgraded from 10.04 or 11.10 - please set
> back to 'New' once you have provided the requested information.
> 
> Thanks
> 
> 
> ** Changed in: backuppc (Ubuntu)
>        Status: New => Incomplete
> 
> ** Changed in: backuppc (Ubuntu)
>    Importance: Undecided => Low
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1006770
> 
> Title:
>   package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess
>   installed post-installation script returned error exit status 1
> 
> Status in “backuppc” package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   still not working properly - not upgrading/updating from updater -
>   might relate to clam - milter file?
> 
>   ProblemType: Package
>   DistroRelease: Ubuntu 12.04
>   Package: backuppc 3.2.1-2ubuntu1
>   ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
>   Uname: Linux 3.2.0-24-generic x86_64
>   ApportVersion: 2.0.1-0ubuntu7
>   AptOrdering:
>    backuppc: Configure
>    clamav-milter: Configure
>   Architecture: amd64
>   Date: Thu May 31 18:23:32 2012
>   ErrorMessage: subprocess installed post-installation script returned error exit status 1
>   InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
>   SourcePackage: backuppc
>   Title: package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
>   UpgradeStatus: Upgraded to precise on 2012-04-30 (30 days ago)
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/backuppc/+bug/1006770/+subscriptions
 		 	   		  

** Attachment added: "Clamav-milter problem.odt"
   https://bugs.launchpad.net/bugs/1006770/+attachment/3171150/+files/Clamav-milter%20problem.odt

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https://bugs.launchpad.net/bugs/1006770

Title:
  package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess
  installed post-installation script returned error exit status 1

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