[Bug 723997] [NEW] Cannot open Xerox 7435/5755 printer properties on samba 3.4.7 using Xerox Global Print Driver

Leonardo Borda 723997 at bugs.launchpad.net
Wed Feb 23 22:48:13 UTC 2011


Public bug reported:

Binary package hint: samba

Hi Guys,

I am experiencing some problems with Xerox 7435/5755 on Samba 3.4.7-dfsg-1ubuntu3.3 (Lucid Lynx) running as a member server with Security = ADS. 
I have a working Point'n'Print feature however I cannot print nor open printer properties on xerox printers. I am able to install the printer though.
PS: Other HP printers work with Point'n'Print feature.

Xerox Printer: using Xerox Global Print Driver

http://www.support.xerox.com/support/global-printer-driver/file-
download/enus.html?operatingSystem=win7&fileLanguage=en&contentId=111409&from=downloads&viewArchived=false


Windows message: 
Function address 0x4c03d94b caused a protection fault. (Exception code 0xc0000005)
Some or all property pages(s) may not be displayed.

I currently have a set up configured. If you need to do further tests please let me know.
It follows attached to this case:

1- wireshark capture when installing/copying drivers to [print$] + samba logs
	http://people.canonical.com/~lborda/bugfile/Attachment1.zip
2- wireshark capture when installing/connecting printer on win2003r2 + samba logs
	http://people.canonical.com/~lborda/bugfile/Attachment2.zip
3- wireshark capture when opening printer properties on windows 2003 R2 + samba logs
	http://people.canonical.com/~lborda/bugfile/Attachment3.zip
4- Screenshot of the error displayed.
	http://people.canonical.com/~lborda/bugfile/error-print-XeroxGlobalPrinterDriver.jpg
5- smb.conf
	http://people.canonical.com/~lborda/bugfile/smb.conf

Please let me know if you need anything else.


If I use the driver below I receive an error message ( see attachment4.zip ) however I am able to print/change properties even though an error message is displayed.
http://www.support.xerox.com/support/workcentre-7425-7428-7435/file-download/enza.html?operatingSystem=wins2003&fileLanguage=en_GB&&associatedProduct=built-in-controller--wc7435-&contentId=103169&from=downloads&viewArchived=false

additional info:
Description:	Ubuntu 10.04.2 LTS
Release:	10.04

root at lborda-trash:~# apt-cache policy samba
samba:
  Installed: 2:3.4.7~dfsg-1ubuntu3.3
  Candidate: 2:3.4.7~dfsg-1ubuntu3.3
  Version table:
 *** 2:3.4.7~dfsg-1ubuntu3.3 0
        500 http://ca.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
        100 /var/lib/dpkg/status
     2:3.4.7~dfsg-1ubuntu3.2 0
        500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
     2:3.4.7~dfsg-1ubuntu3 0
        500 http://ca.archive.ubuntu.com/ubuntu/ lucid/main Packages

Thank you
Leonardo

** Affects: samba (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/723997

Title:
  Cannot open Xerox 7435/5755 printer properties on samba 3.4.7 using
  Xerox Global Print Driver



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