[Bug 653362] Re: package mail-stack-delivery 1:1.2.12-1ubuntu7 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Col. SC Sood(Retd) 653362 at bugs.launchpad.net
Sun Oct 3 18:21:01 BST 2010


Dear Mr. Byrum
   I upgraded two different systems. One at my home and the other at my office. 
The problem was the same on both. It got stuch at the same point, i.e.
   .....1%3a1.2.12.....
If the problem was the same on both systems, the reason of getting the directory 
locked may not be deliberate/accidental.

Subsequently, I un-installed all files related to dovecot and did the 
installation again. It needed lot of effort to remove the dovecot package and 
its dependencies.

Regards,
Satish  




________________________________
From: Clint Byrum <clint at fewbar.com>
To: satishsood1 at yahoo.co.in
Sent: Sat, 2 October, 2010 12:18:25 PM
Subject: [Bug 653362] Re: package mail-stack-delivery 1:1.2.12-1ubuntu7 failed 
to install/upgrade: subprocess new pre-installation script returned error exit 
status 1

Hello Col., Thank you for taking the time to file this bug report and
help us make Ubuntu better.

The error messages in DpkgTerminalLog.txt that show this failure are
here:

Selecting previously deselected package mail-stack-delivery.
Unpacking mail-stack-delivery (from 
.../mail-stack-delivery_1%3a1.2.12-1ubuntu7_all.deb) ...
/var/lib/dpkg/tmp.ci/preinst: 74: /etc/dovecot/conf.d/01-dovecot-postfix.conf: 
Permission denied
/var/lib/dpkg/tmp.ci/preinst: 74: /etc/dovecot/conf.d/01-dovecot-postfix.conf: 
Permission denied
/var/lib/dpkg/tmp.ci/preinst: 74: /etc/dovecot/auth.d/01-dovecot-postfix.auth: 
Permission denied
/var/lib/dpkg/tmp.ci/preinst: 74: /etc/dovecot/auth.d/01-dovecot-postfix.auth: 
Permission denied
rmdir: failed to remove `/var/backups/dovecot-postfix/': Directory not empty
dpkg: error processing 
/var/cache/apt/archives/mail-stack-delivery_1%3a1.2.12-1ubuntu7_all.deb 
(--unpack):
subprocess new pre-installation script returned error exit status 1

This file attempts to rename these files from dovecot-postfix to mail-
stack-delivery if they exist.

Is it possible that you have changed the permissions on the directory or
files that would cause these errors? Maybe /etc is mounted readonly? The
permission denied is odd because these scripts run as root.

I just tested upgrading Lucid -> Maverick with dovecot-postifx
installed, and it renamed the file without any errors.

Col, if you could please post the result of

ls -lR /etc/dovecot

That would help us determine whether or not the permissions have been
locally modified in a way that breaks the install script, or whether the
install scripts need to be changed.

Marking Incomplete pending respond from Col. Sood.

** Changed in: dovecot (Ubuntu)
       Status: New => Incomplete

-- 
package mail-stack-delivery 1:1.2.12-1ubuntu7 failed to install/upgrade: 
subprocess new pre-installation script returned error exit status 1
https://bugs.launchpad.net/bugs/653362
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Status in “dovecot” package in Ubuntu: Incomplete

Bug description:
During Upgrade.

ProblemType: Package
DistroRelease: Ubuntu 10.10
Package: mail-stack-delivery 1:1.2.12-1ubuntu7
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
Architecture: i386
Date: Sat Oct  2 05:27:26 2010
ErrorMessage: subprocess new pre-installation script returned error exit status 
1
InstallationMedia: Ubuntu-Server 10.04 LTS "Lucid Lynx" - Release i386 
(20100427)
PackageArchitecture: all
SourcePackage: dovecot
Title: package mail-stack-delivery 1:1.2.12-1ubuntu7 failed to install/upgrade: 
subprocess new pre-installation script returned error exit status 1

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package mail-stack-delivery 1:1.2.12-1ubuntu7 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
https://bugs.launchpad.net/bugs/653362
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