[Bug 1933006] [NEW] [SRU] Ubuntu Studio Support no longer on freenode

Erich Eickmeyer  1933006 at bugs.launchpad.net
Sat Jun 19 20:54:35 UTC 2021


Public bug reported:

[Impact]

 * Users of Ubuntu Studio 20.04 LTS currently have a menu item that
takes them to the Freenode IRC web chat for the #ubuntustudio channel.
However, Ubuntu Studio's support channel no longer exists on Freenode.

 * Following the move from Freenode to libera.chat, there is no longer
an easy way to connect users to a web chat interface with a predefined
channel.

 * In Ubuntu Studio 20.10 and later, this menu item was changed to be a
weblink to the Ubuntu Studio Matrix chatroom via matrix.org, and are
directed to either install a Matrix client or use the Element web
interface. This Matrix chatroom, which was formerly bridged to
#ubuntustudio on Freenode, is now bridged to #ubuntustudio on
libera.chat.

[Test Plan]

 * Install Ubuntu Studio 20.04 LTS via either the Live ISO or
ubuntustudio-installer with ubuntustudio-menu.

 * Open weblink to Ubuntu Studio Support in launcher menu (or Activities
on GNOME).

 * Users are directed to Freenode's webchat and join ##ubuntustudio,
which is not the official room.

[Regression Potential]

 * The only regression potential might be confusion among users,
however, this was announced by the Community Council and IRC council.

 * Other regression potential might be that the web link stops working,
in which case, another SRU would be necessary.

** Affects: ubuntustudio-menu (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1933006

Title:
  [SRU] Ubuntu Studio Support no longer on freenode

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