[Bug 1360749] Re: Centrino Advanced-N 6200 Not Sustaining Wireless Connections for IPV4 if IPV6 is not set to Ignore

Lonnie Lee Best 1360749 at bugs.launchpad.net
Wed Aug 19 13:40:36 UTC 2015


** Description changed:

- I'm having issues sustaining wireless connections with a HP Pavilion dv8
- Notebook PC using its internal wifi card which is a Centrino Advanced-N
- 6200.
+ I'm having issues sustaining wireless connections with a [HP Pavilion
+ dv8t-1200 CTO Entertainment Notebook PC](http://support.hp.com/us-
+ en/product/HP-Pavilion-dv8-1200-Entertainment-Notebook-PC-
+ series/4150051/model/4190758/troubleshooting?cc=us&lang=en) using its
+ internal wifi card which is a Centrino Advanced-N 6200.
  
  While it is connected it performs well, but it often becomes disabled
  and I have to toggle it back on using a touch-toggle-button located
  above the number pad of the keyboard.
  
  When it becomes disabled, no wi-fi connections are listed under Ubuntu's
  network manager applet, but after toggling it back on, all the local
  wifi connections reappear.
  
  Sometimes this will happen 4 times in a 10 minute span, and other times
  it will sustain the wifi connection for hours. I have experience this
  behavior on multiple wifi routers, even on ones giving 5 bars (located
  10 feet away).
  
  In summary, it seems like it is toggling off (as though I manually
  pressed the toggle button myself -- which is definitely not the case).
  
- 
  Laptop:
  
  sudo dmidecode
  Handle 0x0001, DMI type 1, 27 bytes
  System Information
- 	Manufacturer: Hewlett-Packard
- 	Product Name: HP Pavilion dv8 Notebook PC
- 	Version: 0499220000241210001040000
- 	Wake-up Type: Power Switch
- 	SKU Number: WF681AV
- 	Family: 103C_5335KV
+  Manufacturer: Hewlett-Packard
+  Product Name: HP Pavilion dv8 Notebook PC
+  Version: 0499220000241210001040000
+  Wake-up Type: Power Switch
+  SKU Number: WF681AV
+  Family: 103C_5335KV
  
  Wireless Adapter:
  
  sudo lshw -C network
-   *-network               
-        description: Wireless interface
-        product: Centrino Advanced-N 6200
-        vendor: Intel Corporation
-        physical id: 0
-        bus info: pci at 0000:02:00.0
-        logical name: wlan0
-        version: 35
-        serial: 00:27:10:15:55:c0
-        width: 64 bits
-        clock: 33MHz
-        capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
-        configuration: broadcast=yes driver=iwlwifi driverversion=3.13.0-34-generic firmware=9.221.4.1 build 25532 ip=192.168.1.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
-        resources: irq:47 memory:da100000-da101fff
+   *-network
+        description: Wireless interface
+        product: Centrino Advanced-N 6200
+        vendor: Intel Corporation
+        physical id: 0
+        bus info: pci at 0000:02:00.0
+        logical name: wlan0
+        version: 35
+        serial: 00:27:10:15:55:c0
+        width: 64 bits
+        clock: 33MHz
+        capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
+        configuration: broadcast=yes driver=iwlwifi driverversion=3.13.0-34-generic firmware=9.221.4.1 build 25532 ip=192.168.1.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
+        resources: irq:47 memory:da100000-da101fff
  
  sudo lspci | grep -i net
  02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35)
  
  sudo dmidecode
  Handle 0x0015, DMI type 41, 11 bytes
  Onboard Device
- 	Reference Designation: Intel(R) Centrino(R) Advanced-N 6200 AGN
- 	Type: Ethernet
- 	Status: Enabled
- 	Type Instance: 1
- 	Bus Address: 0000:02:00.0
+  Reference Designation: Intel(R) Centrino(R) Advanced-N 6200 AGN
+  Type: Ethernet
+  Status: Enabled
+  Type Instance: 1
+  Bus Address: 0000:02:00.0
  
  Certification Catalog Entry:
- http://www.ubuntu.com/certification/catalog/component/pci/8086%3A4239/ 
+ http://www.ubuntu.com/certification/catalog/component/pci/8086%3A4239/
  
  Also found this wireless card listed here:
  http://wireless.kernel.org/en/users/Drivers/iwlwifi
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  lonnie     2490 F.... pulseaudio
-                       lonnie     8626 F.... pulseaudio
-  /dev/snd/controlC0:  lonnie     2490 F.... pulseaudio
-                       lonnie     8626 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  lonnie     2490 F.... pulseaudio
+                       lonnie     8626 F.... pulseaudio
+  /dev/snd/controlC0:  lonnie     2490 F.... pulseaudio
+                       lonnie     8626 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Aug 24 00:17:18 2014
  HibernationDevice: RESUME=UUID=154ec9be-4204-4fe0-9dcd-3e13f4b66375
  InstallationDate: Installed on 2014-07-30 (24 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=abe40f0f-3966-4481-8a33-1372af32a315 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-34-generic N/A
-  linux-backports-modules-3.13.0-34-generic  N/A
-  linux-firmware                             1.127.5
+  linux-restricted-modules-3.13.0-34-generic N/A
+  linux-backports-modules-3.13.0-34-generic  N/A
+  linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/31/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.25
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 7001
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 35.35
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv8 Notebook PC
  dmi.product.version: 0499220000241210001040000
  dmi.sys.vendor: Hewlett-Packard

** Description changed:

- I'm having issues sustaining wireless connections with a [HP Pavilion
- dv8t-1200 CTO Entertainment Notebook PC](http://support.hp.com/us-
- en/product/HP-Pavilion-dv8-1200-Entertainment-Notebook-PC-
- series/4150051/model/4190758/troubleshooting?cc=us&lang=en) using its
- internal wifi card which is a Centrino Advanced-N 6200.
+ I'm having issues sustaining wireless connections with a HP Pavilion dv8t-1200 CTO Entertainment Notebook PC:
+ http://support.hp.com/us-en/product/HP-Pavilion-dv8-1200-Entertainment-Notebook-PC-series/4150051/model/4190758/troubleshooting?cc=us&lang=en
+ 
+ wifi card: Centrino Advanced-N 6200
  
  While it is connected it performs well, but it often becomes disabled
  and I have to toggle it back on using a touch-toggle-button located
  above the number pad of the keyboard.
  
  When it becomes disabled, no wi-fi connections are listed under Ubuntu's
  network manager applet, but after toggling it back on, all the local
  wifi connections reappear.
  
  Sometimes this will happen 4 times in a 10 minute span, and other times
  it will sustain the wifi connection for hours. I have experience this
  behavior on multiple wifi routers, even on ones giving 5 bars (located
  10 feet away).
  
  In summary, it seems like it is toggling off (as though I manually
  pressed the toggle button myself -- which is definitely not the case).
  
  Laptop:
  
  sudo dmidecode
  Handle 0x0001, DMI type 1, 27 bytes
  System Information
   Manufacturer: Hewlett-Packard
   Product Name: HP Pavilion dv8 Notebook PC
   Version: 0499220000241210001040000
   Wake-up Type: Power Switch
   SKU Number: WF681AV
   Family: 103C_5335KV
  
  Wireless Adapter:
  
  sudo lshw -C network
    *-network
         description: Wireless interface
         product: Centrino Advanced-N 6200
         vendor: Intel Corporation
         physical id: 0
         bus info: pci at 0000:02:00.0
         logical name: wlan0
         version: 35
         serial: 00:27:10:15:55:c0
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
         configuration: broadcast=yes driver=iwlwifi driverversion=3.13.0-34-generic firmware=9.221.4.1 build 25532 ip=192.168.1.2 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
         resources: irq:47 memory:da100000-da101fff
  
  sudo lspci | grep -i net
  02:00.0 Network controller: Intel Corporation Centrino Advanced-N 6200 (rev 35)
  
  sudo dmidecode
  Handle 0x0015, DMI type 41, 11 bytes
  Onboard Device
   Reference Designation: Intel(R) Centrino(R) Advanced-N 6200 AGN
   Type: Ethernet
   Status: Enabled
   Type Instance: 1
   Bus Address: 0000:02:00.0
  
  Certification Catalog Entry:
  http://www.ubuntu.com/certification/catalog/component/pci/8086%3A4239/
  
  Also found this wireless card listed here:
  http://wireless.kernel.org/en/users/Drivers/iwlwifi
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lonnie     2490 F.... pulseaudio
                        lonnie     8626 F.... pulseaudio
   /dev/snd/controlC0:  lonnie     2490 F.... pulseaudio
                        lonnie     8626 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Aug 24 00:17:18 2014
  HibernationDevice: RESUME=UUID=154ec9be-4204-4fe0-9dcd-3e13f4b66375
  InstallationDate: Installed on 2014-07-30 (24 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC
  ProcFB:
  
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=abe40f0f-3966-4481-8a33-1372af32a315 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/31/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.25
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 7001
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 35.35
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv8 Notebook PC
  dmi.product.version: 0499220000241210001040000
  dmi.sys.vendor: Hewlett-Packard

** Summary changed:

- Centrino Advanced-N 6200 Not Sustaining Wireless Connections for IPV4 if IPV6 is not set to Ignore
+ Centrino Advanced-N 6200 Not Sustaining Wireless Connections

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https://bugs.launchpad.net/bugs/1360749

Title:
  Centrino Advanced-N 6200 Not Sustaining Wireless Connections

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