<html><head><meta content="text/html; charset=utf-8" http-equiv="Content-Type"></head><body><div><div style="font-family:Calibri,sans-serif;font-size:11pt">Hello, do you have usb drivers loaded into /etc/modules ?<br><br><br>
</div></div><hr><span style="font-family:Tahoma,sans-serif;font-size:10pt;font-weight:bold">From: </span><span style="font-family:Tahoma,sans-serif;font-size:10pt">John Kim</span><br><span style="font-family:Tahoma,sans-serif;font-size:10pt;font-weight:bold">Sent: </span><span style="font-family:Tahoma,sans-serif;font-size:10pt">2/2/2013 11:22 AM</span><br>
<span style="font-family:Tahoma,sans-serif;font-size:10pt;font-weight:bold">To: </span><span style="font-family:Tahoma,sans-serif;font-size:10pt"><a href="mailto:ubuntu-quality@lists.ubuntu.com">ubuntu-quality@lists.ubuntu.com</a></span><br>
<span style="font-family:Tahoma,sans-serif;font-size:10pt;font-weight:bold">Subject: </span><span style="font-family:Tahoma,sans-serif;font-size:10pt">Reporting a bug - Unrecognized USB in raring laptop.</span><br><br></body></html>
Hello QA,<div><br></div><div>Today, my friend came over and visited my house momentarily to edit a file in his USB stick. I allowed him to use my Ubuntu raring laptop, and, not being much of an Ubuntu user himself, he was a little confused of not seeing the usb icon appear in nautilus.</div>
<div><br></div><div>A few seconds later, I came to the conclusion that my computer doesn't recognize external memory. I tried it with my own USB stick, and it didn't work. Running <i>lsblk</i> in the terminal too didn't reveal a USB.</div>
<div><br></div><div>I've been reading the Reporting Bugs wiki page on Ubuntu wiki to determine the type of bug, but I'm still confused. What sort of bug involves unrecognized hardware? Also, how can I identify the package or the source of this problem, so I may report it? </div>
<div><br></div><div>After that, I noticed that when reporting bugs, the reporter might happen to file a duplicate report. Since the report bug "search for titles" seems inadequate, how can I search for a potentially duplicate report? I ask this because a few times before, some reports may not include the key words I put in, yet somehow, they describe my problem more specifically. </div>
<div><br></div><div>I would really like to report a bug the QA way. Thanks.</div><div><br></div><div>Sincerely,</div><div><br></div><div>John Kim</div>