Bug report guide issues

[teo teo]

> If you want people to help

They don't. I mean they probably do, but they don't see people
reporting bugs as helping.
They treat bug reports as requests for support.

> I mean seriously how can such a massive bug even get in the update.

It's unbelievable how little care they put into testing upgrades.
It seems like they genuinely expect users to wipe out their computer
and reinstall the whole operating system from scratch every time.

That's not to say that if you do, you can expect it to be free of huge
crippling bugs, but anyway...

> I suspect you have a hell of a lot more people upset besides me.

No, what makes you think that,  it's just the two of us.


Il giorno mer 18 set 2019 alle ore 11:58 George Hayes
<hayes.gr at gmail.com> ha scritto:
>
> How about a simple click this button here to file a bug report instead of
> such a complex pile of garbage.
>
> Where do a I file a report about a ubuntu update issue.
> Example: using ubuntu 18.04 LTS just updated like I have for ages to
> 18.04.3 LTS
> The update for whatever reason didn't do what it normally does.
> This time it deleted all the internet interfaces and removed the network
> module
> So even if I wanted to re-enter the internet interface info there is no
> module to use it.
>
> I mean seriously how can such a massive bug even get in the update.
>
> Back to why I am contacting you. Your page
> https://help.ubuntu.com/community/ReportingBugs
> Is convoluted beyond belief.
> If you want people to help make it simple and easy.
> Right now I have 8 servers down because of whatever idiot let that bug go
> through.
> I suspect you have a hell of a lot more people upset besides me.
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