URGENT completely crippling regression

Walter Lapchynski wxl at ubuntu.com
Sat Jun 1 01:16:15 UTC 2019


On 2019-05-31 22:52, Teo Tei wrote:
>> Il giorno ven 31 mag 2019 alle ore 21:43 C de-Avillez <hggdh2 at ubuntu.com>
>> ha scritto:
>>> I started reading the bug, and completely lost interest when I notice
>>> the tone used in the description.
>> How is that? Seriously, please explain it to me because I don't understand
>> it, and it fascinates me every single time (yeah, because it's not the
>> first time).

Regardless of whether or not you understand it, if it's come up more
than once, it's clearly not an uncommon response. I would argue, given
that, that to ignore that fact and expect different results is rather
illogical. This response is not really strange behavior. If you approach
people in attack mode, they're invariably going to get on the defensive.
This will not produce the results you're looking for. 

Ever heard that phrase you can catch more flies with honey? Another way
to put it is: just be nice. Even when dealing with a frustrating or
difficult situation, you will inevitably get good results by approaching
it with a good attitude.

Furthermore, the entire Ubuntu community's (that includes you)
interactions are governed by the [Ubuntu Code of Conduct][1]. Though you
may not have signed the CoC, it is the terms by which you agree to
simply by participating in the community. They are not optional. These
are the things that allow for civility and productivity. 

The key points that relate here are to:

 * be considerate (i.e. think about how others will respond to your tone
and the effect it will have on them)
 * be respectful (i.e. remember that everyone in the community with rare
exception is a volunteer and everyone wants the same thing you do: a
good experience for the end user)
 * take responsibility for your words and actions (i.e. try not to
participate in behaviors that are going to have a negative impact on
others and though you don't have to apologize, it certainly wouldn't
hurt)
 * be collaborative (i.e. work with those folks that could improve the
situation rather than working against them)
 * value consensus (i.e. put this discussion behind us and move forward
on getting the problem fixed in a constructive manner)

That said, let's work together to get this problem solved, eh?

Walter Lapchynski
Ubuntu Community Council

[1]: https://www.ubuntu.com/community/code-of-conduct

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