Asking users to upstream

Thomas Ward teward at
Mon Apr 27 19:03:44 UTC 2015

On 04/27/2015 09:55 AM, Alberto Salvia Novella wrote:
> Thomas Ward:
>> For which upstreams?  I have only seen this with one or two upstream
>> trackers, and not all the comments trace back for all upstreams.
> Oh, that can be right. Nevertheless the upstream report would still be
> at the distance of a click.
That still doesn't resolve my initial concerns.  It also doesn't answer
my prior questions (which I've expanded here) of:

  * Does upstream actually value this activity?  Do they have issues
    with users who may be posting the bugs themselves to do the
    upstreaming when they may not actually be able to provide enough
    information for such upstream reports to be useful?
  * Are the bugs being linked correctly back in Launchpad, or are some
    slipping through the cracks as comments only and not actually linked
  * Have you done any spotchecks on upstreams, such as versions the bugs
    are against being unsupported, or whether upstream is actually doing
    anything with such upstreamed reports?  Does upstream end up with a
    thousand duplicates as a result?  And if so, does that actually make
    our users upstreaming the bugs worthwhile as a part of the "filing
    the bug themselves" process?



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