Asking users to upstream
Thomas Ward
teward at trekweb.org
Mon Apr 27 19:03:44 UTC 2015
On 04/27/2015 09:55 AM, Alberto Salvia Novella wrote:
> Thomas Ward:
>> For which upstreams? I have only seen this with one or two upstream
>> trackers, and not all the comments trace back for all upstreams.
>
> Oh, that can be right. Nevertheless the upstream report would still be
> at the distance of a click.
>
That still doesn't resolve my initial concerns. It also doesn't answer
my prior questions (which I've expanded here) of:
* Does upstream actually value this activity? Do they have issues
with users who may be posting the bugs themselves to do the
upstreaming when they may not actually be able to provide enough
information for such upstream reports to be useful?
* Are the bugs being linked correctly back in Launchpad, or are some
slipping through the cracks as comments only and not actually linked
bugs?
* Have you done any spotchecks on upstreams, such as versions the bugs
are against being unsupported, or whether upstream is actually doing
anything with such upstreamed reports? Does upstream end up with a
thousand duplicates as a result? And if so, does that actually make
our users upstreaming the bugs worthwhile as a part of the "filing
the bug themselves" process?
>
>
>
Thomas
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