This needs attention

[Gabor Toth]

All right, what I see we went onto the track of working together to handle
the bug rather than fighting each other.  That is great!

I personally haven't encountered this particular bug, but I'm glad it is
being handled.  If I can be of any assistance please let me know.

Ml,

Gabor Toth

gabor.me at gmail.com

Sent from Nexus 7
On May 28, 2014 5:21 AM, "chris hermansen" <clhermansen at gmail.com> wrote:

> Nicholas and list,
>
> On May 27, 2014 6:09 PM, "Nicholas Skaggs" <nicholas.skaggs at canonical.com>
> wrote:
> >
> > On 05/27/2014 03:51 PM, C de-Avillez wrote:
> >>
> >> On Tue, May 27, 2014 at 2:05 PM, Alberto Salvia Novella
> >> <es20490446e at gmail.com> wrote:
> >>>
> >>> On 27/05/14 16:56, C de-Avillez wrote:
> >>>>
> >>>> A technical opinion on a technical issue will rule out every other
> >>>> opinion until proved wrong.
> >>>
> >>>
> >>> Summarizing: for confirming this bug, you need to provide a series of
> steps
> >>> that will break GRUB consistently.
> >>>
> >>> Till then the appropriate status for the report is "opinion".
> >>>
> >> Actually, even then I would rather have a new bug opened. This one is
> >> done and gone :-)
> >>
> > Well, I've been under the weather and traveling and didn't see this post
> until now. Many thanks to those level-headed folks who stepped into the
> discussion here.
> >
> > As to the bug, if it is affecting you, the best thing you can do is to
> recreate the problem. After the problem has happened again, use ubuntu-bug
> to file a new bug and describe how you arrived at the problem. Try and
> simplify creating the problem to isolate what is triggering it. This is all
> work you as an end-user can do that greatly helps a developer actually
> solve the bug. The next time a bug of yours is marked as invalid or
> opinion, take that as an oppurtunity to file a more complete bug report
> that will allow someone to properly confirm it; learn from it. Instead of
> attacking a developer, ask someone to help you understand what data is
> missing / needed and how you can obtain it. Stay constructive!
>
> Not to gainsay Nicholas or anyone else but one important thing to keep in
> mind here is that this problem / configuration error / whatever BORKS the
> machine, if I am reading correctly.
>
> Ie no friendly Ubuntu environment to run ubuntu-bug or any of those other
> great diagnostic tools.
>
> So in this kind of situation when someone is panicking because their newly
> upgraded computer now fails to boot, it seems to me worthwhile to have some
> kind of help to get them through the rough patch.
>
> Just my 2¢ worth.
> >
> > Finally, it's important to heed the advice of those who can help you. As
> Scott side, software can be furstrating, and working within a community can
> be too. Let's keep the CoC in mind; we are all here because we care about
> making ubuntu better.
> >
>
> +1 to that.
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