[Ubuntu-bugcontrol] Stop triaging bugs

Brian Murray brian at canonical.com
Tue Mar 25 16:02:44 UTC 2014

On Mon, Mar 24, 2014 at 04:01:48PM +0100, Alberto Salvia Novella wrote:
> El 24/03/14 14:47, Marc Deslauriers escribió:
> >On 14-03-24 09:37 AM, Alberto Salvia Novella wrote:
> >>El 24/03/14 13:31, Marc Deslauriers escribió:
> >>>Could you please stop changing statuses of bugs you don't intend on fixing yourself?
> >>>
> >>>Marking a bug as "triaged" and changing priorities on them makes absolutely no
> >>>sense if you aren't tasked to fix them.
> >>>
> >>>Changing one of my team's bugs to "triaged" means our scripts and procedures no
> >>>longer consider the bug to be new, hence, nobody will look at it anymore. It is
> >>>breaking our workflow.
> >>As said in the bug statuses <https://wiki.ubuntu.com/Bugs/Bug%20statuses> page,
> >>which arbitrates the hole bug management work-flow in Launchpad, "triaged" means
> >>"a member of UbuntuBugControl <https://wiki.ubuntu.com/UbuntuBugControl>
> >>believes that the report describes a genuine bug in enough detail that a
> >>developer could start working on a fix."
> >>
> >>Moreover, according to lean management
> >><https://en.wikipedia.org/wiki/Lean_management>:
> >>
> >>   * The first source of flaws (or any waste) is them to remain invisible (or
> >>     untriaged or with unset priority in the case of bug management).
> >>   * Unpredictable work-flow has to be done manually till, after some continuous
> >>     improvement and waste reduction, it becomes regular.
> >>
> >>So, since your work-flow conflicts with Launchpad's one and with principal
> >>productivity recommendations, I'm sorry I'm not taking on your request; except
> >>if I'm missing something.
> >>
> >(...)
> >Modifying in an arbitrary way bug statuses and priorities that teams depend on
> >to track work is simply a bad idea.
> >(...)
> What do you think; Quality, BugSquad and BugControl; about this topic?

It's hard to have an opinion on something without complete details of
the situation. What particular bug number was this message regarding?

Brian Murray

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