Common situations where a bug isn't real

Thomas Ward teward at trekweb.org
Mon Jun 23 12:15:04 UTC 2014





*Sent from my iPhone.  Please excuse any typos, as they are likely to happen by accident.*

> On Jun 23, 2014, at 7:48, Dario Ruellan <dario.ruellan at gmail.com> wrote:
> 
> I was following this discussion passively, trying to filter-out the emoji
> situation ;)
> About the final "Common situations" I have two questions:
> 
> "Its software has not been packaged by Ubuntu, but by a third party." Agree
> that can't be fixable by Ubuntu, but, it is still a Pepercut
If and only if you work with upstream/third-party to fix it.  That's outside the realm of Ubuntu bug triage and probably papercuts...

> "The user mangled the "/etc/apt/sources.list" file" is not the same as "The
> user misconfigured the system"? Looks redundant.
Looks kinda redundant, in my opinion, yes.

> 
> Thanks!
> 
> 
> On Mon, Jun 16, 2014 at 4:57 PM, Alberto Salvia Novella <
> es20490446e at gmail.com> wrote:
> 
>> I've been writing a list of common situations where a bug isn't real:
>> 
>> <https://wiki.ubuntu.com/One%20Hundred%20Papercuts/Work-flow/Triage/Real>
>> 
>> Do you know of some other?
>> 
>> Regards.
>> 
>> 
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> 
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