Utopic Bug Hug (and testing!) Days

[Alberto Salvia Novella]

Nicholas Skaggs:
> Still looking for someone to volunteer to show off triaging. You need to
> be available this Thursday July 10th at 1900 UTC, and be able to join a
> hangout on air. The demo can be really quick, just triaging a few bugs
> 'live' and fielding questions. I know there's several good bugmasters
> who can help out. Volunteers?

FIRSTS COME FIRST

I believe the problem with triaging is 
<https://wiki.ubuntu.com/Bugs/Triage> to be too long, and not to make 
best practises obvious.

So it looks like if we made a hangout it won't be make clearer which the 
triaging process looks like, since nobody really knows right now: 
knowledge about how to do it is segregated among individuals, and 
everyone does somehow differently.

If there's no standard, there can be no kaizen.


REALLY ON IT

At this moment I'm studying how this can be improved, but my last exam 
is just this Friday. And for the first time I have contracted Internet 
in my village for being able to work in summer on this, because it looks 
like an valuable job to be done right now.


YOU CAN CLONE YOURSELVES, AND LET THE CLONES WORK THEMSELVES

Wikis are so important because they are our virtual clones: they serve 
people when we are sleeping, in making themselves as good as the most 
experienced of us. So this is why it's so important to take care of 
them, over working itself.


VIDEOS CANNOT HANDLE THIS PARTY

If the process of bug triaging was under continuous improvement, I 
believe we could cut it to no time. In this paradigm any video-tutorial 
would become obsolete very rapidly.

Moreover video-tutorials are valuable because they are completely 
visual, nothing else. If your documentation is very visual, no 
video-tutorial is needed; and it is much easier to maintain and improve 
by far.

But if you liked to do a video-tutorial, it would be nice. Just take it 
as what is: short-lived and not what will make a big difference, but to 
clarify small questions people could have.


FINAL THOUGHTS

After all real quality is making people pleased of making a real 
difference. So if someone hasn't got a computer architecture exam next 
day and enjoys :)

And using the following experimental triaging manual can help:
<https://wiki.ubuntu.com/One%20Hundred%20Papercuts/Work-flow/Triage>

Regards ☆ミ