Utopic Bug Hug (and testing!) Days
Alberto Salvia Novella
es20490446e at gmail.com
Mon Jul 7 22:13:08 UTC 2014
Nicholas Skaggs:
> Still looking for someone to volunteer to show off triaging. You need to
> be available this Thursday July 10th at 1900 UTC, and be able to join a
> hangout on air. The demo can be really quick, just triaging a few bugs
> 'live' and fielding questions. I know there's several good bugmasters
> who can help out. Volunteers?
FIRSTS COME FIRST
I believe the problem with triaging is
<https://wiki.ubuntu.com/Bugs/Triage> to be too long, and not to make
best practises obvious.
So it looks like if we made a hangout it won't be make clearer which the
triaging process looks like, since nobody really knows right now:
knowledge about how to do it is segregated among individuals, and
everyone does somehow differently.
If there's no standard, there can be no kaizen.
REALLY ON IT
At this moment I'm studying how this can be improved, but my last exam
is just this Friday. And for the first time I have contracted Internet
in my village for being able to work in summer on this, because it looks
like an valuable job to be done right now.
YOU CAN CLONE YOURSELVES, AND LET THE CLONES WORK THEMSELVES
Wikis are so important because they are our virtual clones: they serve
people when we are sleeping, in making themselves as good as the most
experienced of us. So this is why it's so important to take care of
them, over working itself.
VIDEOS CANNOT HANDLE THIS PARTY
If the process of bug triaging was under continuous improvement, I
believe we could cut it to no time. In this paradigm any video-tutorial
would become obsolete very rapidly.
Moreover video-tutorials are valuable because they are completely
visual, nothing else. If your documentation is very visual, no
video-tutorial is needed; and it is much easier to maintain and improve
by far.
But if you liked to do a video-tutorial, it would be nice. Just take it
as what is: short-lived and not what will make a big difference, but to
clarify small questions people could have.
FINAL THOUGHTS
After all real quality is making people pleased of making a real
difference. So if someone hasn't got a computer architecture exam next
day and enjoys :)
And using the following experimental triaging manual can help:
<https://wiki.ubuntu.com/One%20Hundred%20Papercuts/Work-flow/Triage>
Regards ☆ミ
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