A proposal to combine quality and bugsquad teams

Nicholas Skaggs nicholas.skaggs at canonical.com
Thu Oct 24 20:28:38 UTC 2013

Matthew, thank you for pointing this out. I know you've triaged a bug 
from a tablet before haven't you?! :-p

I updated the pages to reflect everything that's been said, please have 
a look:


I removed SRU verification from the tester role, but left in triaging. I 
made no mention of release / devel specific triage activities -- thanks 
for clarifying Matthew.

* Note obviously there will be much more wiki and other work to do if 
the merge moves forward ;-)


On 10/24/2013 03:46 PM, Matthew Fischer wrote:
> I think the release distinction for triage is artificial and possibly 
> incorrect. Unlike a tester, a triager does not need to have the 
> release, specific software, or even required hardware to triage a bug. 
> They mainly exist to move new bugs into the right bucket, remove 
> dupes, and to get bugs into a triaged state (Full list of 
> responsibilities <https://wiki.ubuntu.com/BugSquad>). They certainly 
> can attempt a repro if possible, but it's not necessary. Pretty much 
> everything the triage person does is possible from a web browser open 
> to Launchpad and maybe Debian/Gnome BTS. They could triage bugs on a 
> Windows tablet for all it matters. Note: not a recommended platform 
> for triage ;)
> On Thu, Oct 24, 2013 at 9:39 AM, Nicholas Skaggs 
> <nicholas.skaggs at canonical.com <mailto:nicholas.skaggs at canonical.com>> 
> wrote:
>     On 10/24/2013 08:49 AM, Matthew Fischer wrote:
>         I'll second what's been said here by Dave. Combining the teams
>         is a good idea. The Bug Squad team could benefit from having
>         more active management. Howver, the Tester role needs to be
>         expanded or perhaps a new role added. As Dave said, people on
>         the Bug Squad do not always run dev releases. Many are still
>         on precise, triaging bugs there. And I think bug triage should
>         be called out as a separate activity.
>     Hmm, ok, so we can add a 4th role without it getting too confusing
>     ;-) Shall we call it simply 'bug triager', and focus the
>     activities on doing SRU's and stable release triage work?
>     If we do so it might make sense to push the SRU activity to this
>     role from the 'tester' role. Essentially then you would have the
>     following in regards to bugs --
>     testers, working on the devel release and doing bug work around it
>     bug triagers, working on the stable release(s) and doing bug work
>     around them
>     Does that distinction work well? Folks of course can still do both
>     roles, I would just like to define them crisply for newcomers :-)
>     I would like to encourage any current bugsquader's who've only
>     dabbled in the devel releases to take a more active tester role (I
>     think you might find it quite enjoyable), but there is no
>     obligation to change your commitment level. I'm pushing us as a
>     team to run the devel release for the entire cycle and look for
>     bugs as we do so -- I think it's a fun and exciting way to be
>     involved and it will really help find bugs sooner and get them
>     fixed. I think bugsquaders may enjoy doing this also :-) For those
>     bugsquaders adhering to only stable releases, the proposed 'bug
>     triagers' role should fill that niche and contain everything you
>     do today.
>     For example, Dave mentions
>         I primarily triage and don't test.
>         Other than one or two dev installs as part of a cycle, I'll tend
>         to only test things in bugs being triaged for
>         repeatability/repeatability
>         on the latest dev.
>     I think this is perfectly fine, and I would consider you today to
>     have a "tester" hat on :-) Your current activities wouldn't have
>     to change at all.
>     So how does adding the additional role sound? If we like it I'll
>     add it to the wiki.
>     The feedback I've recieved on and off list has been positive. Does
>     anyone have any concerns about the transition? Do you know of
>     activites that aren't yet listed on one of the roles pages? I
>     don't want to lose anything!
>     I'd like to leave this thread open for a bit longer to collect
>     feedback before we commit one way or the other so everyone has a
>     chance to read and respond.
>     Thanks!
>     Nicholas

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