software updater error

Nicholas Skaggs nicholas.skaggs at canonical.com
Mon Mar 18 15:56:43 UTC 2013


Harry, so the issue here is that it's giving you the 'failed' to 
download repository errors? Everything else appears to be normal -- the 
repo list is updated, it recognizes there are new updates, and then 
installs them.

My guess here is that you have a ppa or something that is invalid or 
timing out. To find out what it is, run this from the command line:

sudo apt-get update.

My guess is you'll get a message like this at the bottom:

W: Failed to fetch RANDOMURL  404  Not Found

E: Some index files failed to download. They have been ignored, or old 
ones used instead.

Run software sources and turn off that source and the problem should go 
away.


Nicholas

On 03/15/2013 11:39 PM, HABS wrote:
> Nichols,
>
> Per your request some screen captures.
>
> I wasn't sure where to send this (directly to you or some place else). 
> I asked on IRC and it was suggested that I email you and CC: the 
> Ubuntu-Quality list..
>
> The captures are time stamped.
>
>  1. I start the device
>  2. I log in
>  3. I run Software Updater
>  4. I run it several times
>  5. Each time I get the same error
>  6. Ultimately the UI dies (I can't close the software updater
>     dialogue box, I can't access the controls to restart/shut down the
>     device, Etc. )
>  7. I restart the machine
>  8. The remainder is true even when I don't encounter problems at
>     steps 6 & 7
>  9. I run Software Updater again and it tells me that files are ready
>     to be installed (in this case 14.8 Mb)
> 10. I install the new software/updates, Etc.
> 11. I sent you this email :)
>
> I'm running this on a Nexus 7, fresh out of the box, running the img 
> from March 9th, with several updates since then.
>

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