Bug Importance Guidelines

Jordan Mantha laserjock at ubuntu.com
Sun Jul 27 04:12:23 UTC 2008


On Wed, Jun 25, 2008 at 3:34 PM, Brian Murray <brian at ubuntu.com> wrote:
> The current guidelines[0] for setting bug importance were written at at
> time when there were not other ways, release targetting and milestones,
> for identifying the importance of a bug to the distribution as a whole.
> Subsequently, these guidelines use phrases like 'severe impact on a
> small portion of Ubuntu users', 'moderate impact on a large portion of
> Ubuntu users' and 'severe impact on a large portion of Ubuntu users'.
> Since the release team is actively using milestones combined with
> release targetting and measuring the quantity of users impacted is vague
> and subjective - I believe that the importance of a bug should be
> determined based on the impact for the package affected.
>
> This would change the definition of High and Critical and the following
> is what I have in mind for new guidelines.
>
>  * '''High''': A bug which fulfills one of the following criteria:
>  * is a reproducible crash report
>  * affects the core functionality of the package
>  * a problem with an essential hardware component (disk controller,
>    laptop built-in wireless, video card, keyboard, mouse)
>
>  * '''Critical''': A bug which fulfills one of the following criteria:
>  * causes a package fail to install or upgrade
>  * causes a package to fail to build
>  * causes a loss of data
>  * causes a severe memory leak
>  * makes the package unusable e.g. application fails to start or
>    perform its primary function
>
> [0] https://wiki.ubuntu.com/Bugs/Importance

Has this gotten anywhere? I'd really like to see this proposal
implemented. Did it get stalled somewhere?

-Jordan




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