[Bug 2121575] [NEW] package thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1

[Rastko Zlatic]

Public bug reported:

Unknown

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.8.0-78.78~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-78-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  michaelgreatprince   1162 F.... pulseaudio
 /dev/snd/controlC0:  michaelgreatprince   1162 F.... pulseaudio
BuildID: 20250627203320
CasperMD5CheckMismatches: ./boot/grub/efi.img ./casper/initrd ./casper/vmlinuz ./scripts/chroot-scripts/os-post/70_fix-apt-installed.sh
CasperMD5CheckResult: fail
Channel: Unavailable
Date: Thu Aug 28 07:05:42 2025
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-jammy-amd64-20220504-33
ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2024-11-20 (281 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33
IpRoute:
 default via 192.168.0.1 dev wlp2s0 proto dhcp src 192.168.0.15 metric 600 
 192.168.0.0/24 dev wlp2s0 proto kernel scope link src 192.168.0.15 metric 600
MachineType: Dell Inc. Inspiron 15 3535
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6.1
 apt  2.8.3
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2025-08-28 (0 days ago)
dmi.bios.date: 06/02/2025
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.23.0
dmi.board.asset.tag: not specified
dmi.board.name: 02YFTX
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.23.0
dmi.modalias: dmi:bvnDellInc.:bvr1.23.0:bd06/02/2025:br5.3:svnDellInc.:pnInspiron153535:pvr1.23.0:rvnDellInc.:rn02YFTX:rvrA01:cvnDellInc.:ct10:cvr1.23.0:sku0C3E:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15 3535
dmi.product.sku: 0C3E
dmi.product.version: 1.23.0
dmi.sys.vendor: Dell Inc.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package noble

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https://bugs.launchpad.net/bugs/2121575

Title:
  package thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1 failed to
  install/upgrade: new thunderbird package pre-installation script
  subprocess returned error exit status 1

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