[Bug 2080606] [NEW] firefox stalls while opening PDF

[Tomislav]

Public bug reported:

Observed:
Accessed https://www.iafastro.org/assets/files/events/iac/2024/IAC_2024_Manuscript_Guidelines_Final_official.pdf, chose to open the document in Firefox. Tab opened, but Firefox stalled for around a minute or two, not rendering the document.

Expected: Document opens close to immediately.

Repeatability: 2/2

Workarounds:
Use external application to open the pdf: evince opened the document instantly.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: firefox 130.0+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-193.213-generic 5.4.278
Uname: Linux 5.4.0-193-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tna        3308 F.... pulseaudio
 /dev/snd/pcmC0D0c:   tna        3308 F...m pulseaudio
 /dev/snd/pcmC0D0p:   tna        3308 F...m pulseaudio
BuildID: 20240829075237
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 13 09:58:23 2024
DefaultProfileIncompatibleExtensions:
 English (South Africa) Language Pack - langpack-en-ZA at firefox.mozilla.org
 English (GB) Language Pack - langpack-en-GB at firefox.mozilla.org
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:288
DefaultProfilePrefSources: prefs.js
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2018-05-10 (2317 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
IpRoute:
 default via 192.168.184.159 dev wlp2s0 proto dhcp metric 600 
 169.254.0.0/16 dev wlp2s0 scope link metric 1000 
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 
 192.168.184.0/24 dev wlp2s0 proto kernel scope link src 192.168.184.246 metric 600
MostRecentCrashID: bp-d5a92b9c-3555-436a-96ae-733ac0200826
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:288
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 - LastVersion=130.0/20240829075237 (In use)
 Profile0 (Default) - LastVersion=130.0/20240829075237 (In use)
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: Upgraded to focal on 2023-10-02 (346 days ago)
dmi.bios.date: 07/06/2022
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 0W970W
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.21.0:bd07/06/2022:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0W970W:rvrA05:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9370
dmi.product.sku: 07E6
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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Title:
  firefox stalls while opening PDF

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