[Bug 2041857] [NEW] package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10

Launchpad Bug Tracker 2041857 at bugs.launchpad.net
Tue Oct 31 07:42:27 UTC 2023


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I used QuickCreate in Windows 11 Hyper-V to create a basic 22.04 system (22.04.3 LTS).
- No special options selected.
- Install worked as expected.
- The error in summary occurred during the large software update automatically triggered right after first login.

However, the system (including Firefox) is still up and apparently
running fine. Will try to manually update Firefox.

NB: there was a major update to the Windows 11 host yesterday.

ProblemType: Package
DistroRelease: Ubuntu 22.04
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
Uname: Linux 5.15.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Mon Oct 30 10:42:57 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 10
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt  2.4.10
Snap: firefox 100.0-2 ()
Snap.Changes: no changes found
Title: package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy need-duplicate-check
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package firefox (not installed) failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 10
https://bugs.launchpad.net/bugs/2041857
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