[Bug 2039256] [NEW] package firefox 118.0.2+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 143

[Olivier Mengué]

Public bug reported:

While upgrading from Ubuntu 20.04 to 22.04 I had to kill the graphical
app informing about the upgrade from deb packaging to snap package
because the UI was irresponsive and so the Ubuntu upgrade was stopped.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 118.0.2+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-164.181-generic 5.4.248
Uname: Linux 5.4.0-164-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BuildID: 20231009140911
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Fri Oct 13 07:31:59 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 143
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IpRoute:
 default via 192.168.0.254 dev wlan0 proto dhcp metric 600 
 169.254.0.0/16 dev wlan0 scope link metric 1000 
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.11 metric 600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt  2.4.10
RunningIncompatibleAddons: False
Snap.Changes:
 Identifiant  État  Descendance                Prêt                       Résumé
 196          Done  2023-10-13T07:28:42+02:00  2023-10-13T07:40:21+02:00  Installer le paquet Snap "firefox"
SourcePackage: firefox
Title: package firefox 118.0.2+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 143
UpgradeStatus: Upgraded to jammy on 2023-10-13 (0 days ago)
dmi.bios.date: 03/21/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 6.07
dmi.board.name: 2A8C
dmi.board.vendor: FOXCONN
dmi.board.version: 1.1
dmi.chassis.asset.tag: CZC1259M0M
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr6.07:bd03/21/2011:svnHewlett-Packard:pnG5410fr:pvr:rvnFOXCONN:rn2A8C:rvr1.1:cvnHewlett-Packard:ct3:cvr:
dmi.product.family: 103C_53316J G=D
dmi.product.name: G5410fr
dmi.product.sku: A0N60EA#ABF
dmi.sys.vendor: Hewlett-Packard

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy

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https://bugs.launchpad.net/bugs/2039256

Title:
  package firefox 118.0.2+build2-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 143

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