[Bug 2038391] [NEW] package firefox 118.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Franck NICOLAS]

Public bug reported:

while upgrading from Ubuntu 20.04 t0 22.04

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 118.0.1+build1-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.15.0-84.93~20.04.1-generic 5.15.116
Uname: Linux 5.15.0-84-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gdm        1187 F.... pulseaudio
BuildID: 20230927232528
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Wed Oct  4 00:05:31 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2022-02-27 (583 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
IpRoute:
 default via 10.0.0.138 dev wlx0013ef70255d proto dhcp src 10.0.0.90 metric 600 
 10.0.0.0/24 dev wlx0013ef70255d proto kernel scope link src 10.0.0.90 metric 600 
 10.0.0.138 dev wlx0013ef70255d proto dhcp scope link src 10.0.0.90 metric 600 
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt  2.4.10
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 118.0.1+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2023-10-03 (0 days ago)
dmi.bios.date: 07/17/09
dmi.bios.release: 0.1
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MM31.88Z.00AD.B00.0907171535
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-F22C86C8
dmi.board.vendor: Apple Inc.
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 16
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F22C86C8
dmi.modalias: dmi:bvnAppleInc.:bvrMM31.88Z.00AD.B00.0907171535:bd07/17/09:br0.1:svnAppleInc.:pnMacmini3,1:pvr1.0:rvnAppleInc.:rnMac-F22C86C8:rvr:cvnAppleInc.:ct16:cvrMac-F22C86C8:skuSystemSKU#:
dmi.product.family: Macmini
dmi.product.name: Macmini3,1
dmi.product.sku: System SKU#
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy need-duplicate-check

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https://bugs.launchpad.net/bugs/2038391

Title:
  package firefox 118.0.1+build1-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

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