[Bug 2003894] [NEW] package firefox 109.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 during ubuntu focal to jammy upgrade

[Dwight Guth]

Public bug reported:

During the upgrade from Ubuntu Focal to Ubuntu Jammy, the automatic
installer for the firefox package which installs the snap package for
firefox crashed and this is the bug report it asked me to submit.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 109.0+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-136.153-generic 5.4.218
Uname: Linux 5.4.0-136-generic x86_64
AddonCompatCheckDisabled: False
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access '/dev/snd/': No such file or directory
AlsaVersion: Advanced Linux Sound Architecture Driver Version k5.4.0-136-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
BuildID: 20230112150232
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Wed Jan 25 11:49:32 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
 # ifupdown has been replaced by netplan(5) on this system.  See
 # /etc/netplan for current configuration.
 # To re-enable ifupdown on this system, you can run:
 #    sudo apt install ifupdown
IpRoute:
 default via 10.91.23.1 dev eth0 proto dhcp src 10.91.23.253 metric 100 
 10.91.23.0/24 dev eth0 proto kernel scope link src 10.91.23.253 metric 100 
 10.91.23.1 dev eth0 proto dhcp scope link src 10.91.23.253 metric 100 
 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
NoProfiles: True
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt  2.4.8
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 109.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2023-01-25 (0 days ago)
dmi.bios.date: 12/04/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P3.90
dmi.board.name: X399 Taichi
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP3.90:bd12/04/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX399Taichi:rvr:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy uec-images

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https://bugs.launchpad.net/bugs/2003894

Title:
  package firefox 109.0+build2-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1 during ubuntu focal to jammy
  upgrade

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