[Bug 2033571] [NEW] Thunderbug hangs on trying to retrieve new email list

[Michael Flower]

Public bug reported:

Connects to server
Checks server capabilities
Never comes back.
inbox tab shows activity forever.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:102.13.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  mcf        1530 F.... pulseaudio
 /dev/snd/controlC0:  mcf        1530 F.... pulseaudio
BuildID: 20230704155023
CasperMD5CheckResult: pass
Channel: Unavailable
CurrentDesktop: GNOME-Flashback:GNOME
Date: Thu Aug 31 12:36:00 2023
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2023-06-03 (88 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
IpRoute:
 default via 10.1.1.1 dev wlp2s0 proto dhcp metric 600 
 10.1.1.0/24 dev wlp2s0 proto kernel scope link src 10.1.1.181 metric 600 
 169.254.0.0/16 dev wlp2s0 scope link metric 1000
MostRecentCrashID: bp-0b813420-2716-4e1f-8e16-189a30230720
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile0PrefSources: prefs.js
Profile0Prefs:
 accessibility.typeaheadfind.flashBar: 0 (prefs.js)
 extensions.lastAppVersion: "102.13.0" (prefs.js)
 network.trr.blocklist_cleanup_done: true (prefs.js)
 places.database.lastMaintenance: 1693361930 (prefs.js)
 privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile0Themes: extensions.sqlite corrupt or missing
Profile2Extensions: extensions.sqlite corrupt or missing
Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile2Locales: extensions.sqlite corrupt or missing
Profile2PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile2PrefSources: prefs.js
Profile2Prefs:
 extensions.lastAppVersion: "115.2.0" (prefs.js)
 places.database.lastMaintenance: 1693433736 (prefs.js)
 privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile2Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile2 - LastVersion=115.2.0/20230828145448 (Out of date)
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=102.13.0/20230704155023 (In use)
RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs: bp-0b813420-2716-4e1f-8e16-189a30230720
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2021
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.asset.tag: not specified
dmi.board.name: 04D48M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.2.0
dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd06/02/2021:br5.3:svnDellInc.:pnInspiron153515:pvr1.2.0:rvnDellInc.:rn04D48M:rvrA00:cvnDellInc.:ct10:cvr1.2.0:sku0AB4:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15 3515
dmi.product.sku: 0AB4
dmi.product.version: 1.2.0
dmi.sys.vendor: Dell Inc.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

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Title:
  Thunderbug hangs on trying to retrieve new email list

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