[Bug 2018199] [NEW] package firefox 97.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Frank Calaway]

Public bug reported:

failed to install while doing an upgrade on a fresh install.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 97.0+build2-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  fcalaway   1251 F.... pulseaudio
BuildID: 20220202182137
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Sun Apr 30 12:22:58 2023
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2023-04-30 (0 days ago)
InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
IpRoute:
 default via 10.0.0.1 dev enp3s0 proto dhcp metric 100 
 default via 10.0.0.1 dev enp3s0 proto dhcp metric 20100 
 10.0.0.0/24 dev enp3s0 proto kernel scope link src 10.0.0.11 metric 100 
 169.254.0.0/16 dev enp3s0 scope link metric 1000
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 3.10.6-1~22.04
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt  2.4.9
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 97.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2023-04-30 (0 days ago)
dmi.bios.date: 09/07/2012
dmi.bios.release: 8.6
dmi.bios.vendor: AMI
dmi.bios.version: 8.06
dmi.board.asset.tag: 3CR2450XTR
dmi.board.name: 2AF0
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.02
dmi.chassis.asset.tag: 3CR2450XTR
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr8.06:bd09/07/2012:br8.6:svnHewlett-Packard:pn20-b014:pvr:rvnPEGATRONCORPORATION:rn2AF0:rvr1.02:cvnHewlett-Packard:ct3:cvr:skuH3Z01AA#ABA:
dmi.product.family: 103C_53316J G=D
dmi.product.name: 20-b014
dmi.product.sku: H3Z01AA#ABA
dmi.sys.vendor: Hewlett-Packard

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy

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https://bugs.launchpad.net/bugs/2018199

Title:
  package firefox 97.0+build2-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

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