[Bug 2011708] Re: [snap] Cannot open containing folder from a downloaded item if the default path is changed
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2011708 at bugs.launchpad.net
Wed Apr 12 11:35:43 UTC 2023
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On 2021-02-17T13:59:25+00:00 Trif Alex wrote:
Created attachment 9203705
download
*Affected versions*
* 86.0 (20210215141125)
* 85.0.2 (20210216094005)
* 78.8.0esr (20210217034806)
*Preconditions*
* Download the build from the archive and run `snap install --dangerous target.snap`
*Affected platforms*
* Ubuntu 18.04
*Steps to reproduce*
1. Open Firefox and change the default download folder from about:preferences.
2. Download a random file [e.g](https://www.thinkbroadband.com/download).
3. Click on Open containing folder from downloads pane.
*Expected result*
* Folder is opened as expected.
*Actual result*
* The folder is not opened.
*Regression range*
* I will search for one ASAP.
*Notes*
* Attached a screen recording.
* I tried on another ubuntu 18.04 machine and the issue is not reproducing. Maybe is something related to my station.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/0
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On 2021-02-18T10:06:33+00:00 Trif Alex wrote:
Hello! I tried searching for a regression range on my Ubuntu machine and these are the results:
- latest good build is Firefox snap 75.0b11 -> This build opens the folder with the downloaded file as expected
- first bad build is Firefox snap 76.0b1 -> This build opens a Launch Application window instead of the folder containing the downloaded file even when the default download folder is kept.
I made a [pushlog](https://hg.mozilla.org/releases/mozilla-beta/pushloghtml?fromchange=c8d69165e663b8c6e8074ac01151ab4d9c3a5fd2&tochange=b4ef8571957b03316302e9dd21979a0d2612f648) between these two...
This are the results between the bad build wich is opening Launch Application window and the build that is not opening anything when another download folder is set:
- 77.0b4 snap build -> opens a Launch Application window as well even when is default downloads folder kept
- 77.0b5 snap build -> opens the default download folder as expected but does not open anything when the default download folder is changed as described in comment 0.
Pushlog: [link](https://hg.mozilla.org/releases/mozilla-beta/pushloghtml?fromchange=f2f4bb3f05ec9b0eb185d5825b46874c8730f6b4&tochange=0561052e38b299b6d7b18141d65ed6a32f152a8d)
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/1
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On 2022-03-04T14:36:40+00:00 Gijskruitbosch+bugs wrote:
Can we detect that attempting to reveal an `nsIFile` will be blocked by
flatpak/snap? Is there some way to convince it to allow this to happen?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/2
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On 2022-03-04T14:36:54+00:00 Gijskruitbosch+bugs wrote:
*** Bug 1756817 has been marked as a duplicate of this bug. ***
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/3
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On 2022-11-11T16:10:44+00:00 Lissyx+mozillians wrote:
There was another bug about not being able to use `Open file in folder`
and it was just missing feature under snap. Can you verify
https://bugzilla.mozilla.org/show_bug.cgi?id=1772063 ? It's likely a
dupe.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/4
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On 2022-11-14T11:28:27+00:00 Trif Alex wrote:
Created attachment 9303268
vokoscreen-2022-11-14_10-10-48.gif
(In reply to Alexandre LISSY :gerard-majax from comment #4)
> There was another bug about not being able to use `Open file in folder` and it was just missing feature under snap. Can you verify https://bugzilla.mozilla.org/show_bug.cgi?id=1772063 ? It's likely a dupe.
We tried these steps again on two Ubuntu 18.04 machines and we can still
reproduce this issue with Firefox 107.0RC2. Attaching a screen recording
as well.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/5
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On 2022-11-14T11:31:05+00:00 Lissyx+mozillians wrote:
(In reply to Alexandru Trif, QA [:atrif] from comment #5)
> Created attachment 9303268
> vokoscreen-2022-11-14_10-10-48.gif
>
> (In reply to Alexandre LISSY :gerard-majax from comment #4)
> > There was another bug about not being able to use `Open file in folder` and it was just missing feature under snap. Can you verify https://bugzilla.mozilla.org/show_bug.cgi?id=1772063 ? It's likely a dupe.
>
> We tried these steps again on two Ubuntu 18.04 machines and we can still reproduce this issue with Firefox 107.0RC2. Attaching a screen recording as well.
Can you try on 22.04 pleaase ?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/6
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On 2022-11-14T13:44:08+00:00 Trif Alex wrote:
Created attachment 9303285
image.png
(In reply to Alexandre LISSY :gerard-majax from comment #6)
> (In reply to Alexandru Trif, QA [:atrif] from comment #5)
> > Created attachment 9303268
> > vokoscreen-2022-11-14_10-10-48.gif
> >
> > (In reply to Alexandre LISSY :gerard-majax from comment #4)
> > > There was another bug about not being able to use `Open file in folder` and it was just missing feature under snap. Can you verify https://bugzilla.mozilla.org/show_bug.cgi?id=1772063 ? It's likely a dupe.
> >
> > We tried these steps again on two Ubuntu 18.04 machines and we can still reproduce this issue with Firefox 107.0RC2. Attaching a screen recording as well.
>
> Can you try on 22.04 pleaase ?
Sure. I cannot reproduce the issue on Ubuntu 22.04. One thing worth
mentioning is that on Ubuntu 22.04 the downloads folder path is
correctly displayed. On ubuntu 18 there is some strange download path
displayed. Please see the attached screenshot.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/7
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On 2022-11-21T15:38:34+00:00 Lissyx+mozillians wrote:
(In reply to Alexandru Trif, QA [:atrif] from comment #5)
> Created attachment 9303268
> vokoscreen-2022-11-14_10-10-48.gif
>
> (In reply to Alexandre LISSY :gerard-majax from comment #4)
> > There was another bug about not being able to use `Open file in folder` and it was just missing feature under snap. Can you verify https://bugzilla.mozilla.org/show_bug.cgi?id=1772063 ? It's likely a dupe.
>
> We tried these steps again on two Ubuntu 18.04 machines and we can still reproduce this issue with Firefox 107.0RC2. Attaching a screen recording as well.
Can you share an actual video? It's going way too fast and there's no
way to pause ... Please do the recording on a 22.04, and please verify
on a brand new setup as well.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/8
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On 2022-11-29T14:02:52+00:00 Trif Alex wrote:
Created attachment 9305795
vokoscreen-2022-11-29_15-53-00.mkv
(In reply to Alexandre LISSY :gerard-majax from comment #8)
> Can you share an actual video? It's going way too fast and there's no way to pause ... Please do the recording on a 22.04, and please verify on a brand new setup as well.
Hello! I cannot reproduce the issue on Ubuntu 22.04. I have made a new
screen recording on my Ubuntu 18.04 station starting with a new profile
and then changing the download folder. Hope it helps. If more
information is needed please let me know. Thank you!
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/9
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On 2022-11-30T09:09:34+00:00 Lissyx+mozillians wrote:
(In reply to Alexandru Trif, QA [:atrif] from comment #9)
> Created attachment 9305795
> vokoscreen-2022-11-29_15-53-00.mkv
>
> (In reply to Alexandre LISSY :gerard-majax from comment #8)
> > Can you share an actual video? It's going way too fast and there's no way to pause ... Please do the recording on a 22.04, and please verify on a brand new setup as well.
>
> Hello! I cannot reproduce the issue on Ubuntu 22.04. I have made a new screen recording on my Ubuntu 18.04 station starting with a new profile and then changing the download folder. Hope it helps. If more information is needed please let me know. Thank you!
I'm a bit worried you are not able to reproduce anymore, this would
suggest it was indeed fixed on 22.04. Can you confirm that ?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/10
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On 2022-11-30T09:18:41+00:00 Lissyx+mozillians wrote:
FTR Opening in folder was fixed in bug 1772063
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/11
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On 2022-11-30T13:01:17+00:00 Lissyx+mozillians wrote:
I've been told the situation should have been fixed on 18.04 as well:
https://bugs.launchpad.net/ubuntu/+source/xdg-desktop-
portal/+bug/1978295
Can you verify if everything is correctly uptodate? And if it's the
case, then I guess we should file a bug upstream and link it from there
to backport what is missing.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/12
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On 2022-12-06T13:26:56+00:00 Trif Alex wrote:
(In reply to Alexandre LISSY :gerard-majax from comment #12)
> I've been told the situation should have been fixed on 18.04 as well: https://bugs.launchpad.net/ubuntu/+source/xdg-desktop-portal/+bug/1978295
>
> Can you verify if everything is correctly uptodate? And if it's the case, then I guess we should file a bug upstream and link it from there to backport what is missing.
I updated Ubuntu and tried again with 108.0b9 snap on my main Ubuntu profile and the issue still occurs.
I created a new Ubuntu profile and tried with 108.0b9 snap and I cannot reproduce the issue there. The folder is correctly opened from Firefox after the download directory is changed. Also, the correct path is displayed inside about:preferences > Downloads > Save files to section.
Maybe it's something with my main Ubuntu profile, but unfortunately, I don't know what.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/13
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On 2022-12-06T13:28:00+00:00 Lissyx+mozillians wrote:
(In reply to Alexandru Trif, QA [:atrif] from comment #13)
> (In reply to Alexandre LISSY :gerard-majax from comment #12)
> > I've been told the situation should have been fixed on 18.04 as well: https://bugs.launchpad.net/ubuntu/+source/xdg-desktop-portal/+bug/1978295
> >
> > Can you verify if everything is correctly uptodate? And if it's the case, then I guess we should file a bug upstream and link it from there to backport what is missing.
>
> I updated Ubuntu and tried again with 108.0b9 snap on my main Ubuntu profile and the issue still occurs.
> I created a new Ubuntu profile and tried with 108.0b9 snap and I cannot reproduce the issue there. The folder is correctly opened from Firefox after the download directory is changed. Also, the correct path is displayed inside about:preferences > Downloads > Save files to section.
> Maybe it's something with my main Ubuntu profile, but unfortunately, I don't know what.
`about:support` on both profile, we should be able to diff ?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/14
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On 2022-12-06T13:43:14+00:00 Trif Alex wrote:
(In reply to Alexandre LISSY :gerard-majax from comment #14)
> (In reply to Alexandru Trif, QA [:atrif] from comment #13)
> > (In reply to Alexandre LISSY :gerard-majax from comment #12)
> > > I've been told the situation should have been fixed on 18.04 as well: https://bugs.launchpad.net/ubuntu/+source/xdg-desktop-portal/+bug/1978295
> > >
> > > Can you verify if everything is correctly uptodate? And if it's the case, then I guess we should file a bug upstream and link it from there to backport what is missing.
> >
> > I updated Ubuntu and tried again with 108.0b9 snap on my main Ubuntu profile and the issue still occurs.
> > I created a new Ubuntu profile and tried with 108.0b9 snap and I cannot reproduce the issue there. The folder is correctly opened from Firefox after the download directory is changed. Also, the correct path is displayed inside about:preferences > Downloads > Save files to section.
> > Maybe it's something with my main Ubuntu profile, but unfortunately, I don't know what.
>
> `about:support` on both profile, we should be able to diff ?
Oh... sorry... I mistakenly opened Firefox 108.0b9 which came installed
default with Ubuntu 18... and with that version, it seems that the issue
is not reproducible... Sorry for the confusion here.
I can still reproduce the issue with Firefox 108.0b9 Snap installed with
`sudo snap install firefox --channel=beta` command on the newly created
Ubuntu profile as well. If more information is needed please let me
know. Thank you!
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/15
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On 2022-12-06T13:45:14+00:00 Lissyx+mozillians wrote:
Sorry but this is just adding confusion. You confirmed the issue does
not reproduce without snap, and it still reproduces with snap on ubuntu
18.04. So according to my comment 12, you should file an upstream issue
so the missing bits are backported (I dont know which ones).
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/16
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On 2023-03-14T14:47:29+00:00 Lissyx+mozillians wrote:
Have you filed an upstream issue ?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/17
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On 2023-03-15T09:39:10+00:00 Trif Alex wrote:
(In reply to Alexandre LISSY :gerard-majax from comment #17)
> Have you filed an upstream issue ?
Unfortunately no, I can still reproduce the issue on Ubuntu 18.04 with
Firefox 112.0b2 snap, but unfortunately, I still don't know how to file
the issue. If you could provide me with some guidance on how to do this
it would be great. Thank you!
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/18
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On 2023-03-15T09:42:42+00:00 Gijskruitbosch+bugs wrote:
(In reply to Alexandru Trif, QA [:atrif] from comment #18)
> (In reply to Alexandre LISSY :gerard-majax from comment #17)
> > Have you filed an upstream issue ?
>
> Unfortunately no, I can still reproduce the issue on Ubuntu 18.04 with Firefox 112.0b2 snap, but unfortunately, I still don't know how to file the issue. If you could provide me with some guidance on how to do this it would be great. Thank you!
Bouncing needinfo back to Alexandre. :-)
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/19
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On 2023-03-15T09:46:08+00:00 Lissyx+mozillians wrote:
(In reply to Alexandru Trif, QA [:atrif] from comment #18)
> (In reply to Alexandre LISSY :gerard-majax from comment #17)
> > Have you filed an upstream issue ?
>
> Unfortunately no, I can still reproduce the issue on Ubuntu 18.04 with Firefox 112.0b2 snap, but unfortunately, I still don't know how to file the issue. If you could provide me with some guidance on how to do this it would be great. Thank you!
You need to file an issue on Launchpad https://launchpad.net/ against
the Firefox package.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/20
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On 2023-03-15T12:35:11+00:00 Trif Alex wrote:
(In reply to Alexandre LISSY :gerard-majax from comment #20)
> (In reply to Alexandru Trif, QA [:atrif] from comment #18)
> > (In reply to Alexandre LISSY :gerard-majax from comment #17)
> > > Have you filed an upstream issue ?
> >
> > Unfortunately no, I can still reproduce the issue on Ubuntu 18.04 with Firefox 112.0b2 snap, but unfortunately, I still don't know how to file the issue. If you could provide me with some guidance on how to do this it would be great. Thank you!
>
> You need to file an issue on Launchpad https://launchpad.net/ against the Firefox package.
I hope this helps
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/22
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On 2023-03-15T13:00:13+00:00 Lissyx+mozillians wrote:
Amin, can you check what is missing to backport to 18.04 and whether
this is fixable ?
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/23
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On 2023-03-29T10:34:21+00:00 Lissyx+mozillians wrote:
After discussing with Canonical folks, 18.04 is EOL so this cannot be
fixed.
Reply at:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2011708/comments/24
** Changed in: firefox
Status: Unknown => Won't Fix
** Bug watch added: Mozilla Bugzilla #1772063
https://bugzilla.mozilla.org/show_bug.cgi?id=1772063
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Title:
[snap] Cannot open containing folder from a downloaded item if the
default path is changed
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