[Bug 1993565] [NEW] Mailto: URL feature brings up empty Thunderbird window

Chris Hall 1993565 at bugs.launchpad.net
Wed Oct 19 17:05:25 UTC 2022


Public bug reported:

When clicking on a mailto: link in Brave or Chrome, xdg-open correctly
tries to open a "write" window in Thunderbird. However, the window
remains empty and does not receive the subject or body information. This
is true for both Xorg and Wayland. The feature seems to work OK from
Firefox, but that browser is far too slow for regular use.
Interestingly, if Thunderbird is already running when the mailto:
feature is used, the write window comes up correctly. So the problem
could be in the Chrome engine, or xdg-open, or Thunderbird.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:102.2.2+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 5.15.0-52.58-generic 5.15.60
Uname: Linux 5.15.0-52-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  chris      1626 F.... pulseaudio
BuildID: 20220906224751
CasperMD5CheckResult: pass
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 19 12:57:53 2022
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
InstallationDate: Installed on 2022-06-06 (134 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
IpRoute:
 default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600 
 169.254.0.0/16 dev wlp2s0 scope link metric 1000 
 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.245 metric 600
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:306
Profile0PrefSources: prefs.js
Profile0Prefs:
 extensions.lastAppVersion: "102.2.2" (prefs.js)
 network.trr.blocklist_cleanup_done: true (prefs.js)
 places.database.lastMaintenance: 1665751084 (prefs.js)
 print_printer: "EPSON_ET_4760_Series at EPSON4A6969.local" (prefs.js)
 privacy.purge_trackers.date_in_cookie_database: "0" (prefs.js)
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=102.2.2/20220906224751
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2019
dmi.bios.release: 2.51
dmi.bios.vendor: LENOVO
dmi.bios.version: 4QCN51WW(V2.15)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad FLEX 5-1570
dmi.ec.firmware.release: 2.51
dmi.modalias: dmi:bvnLENOVO:bvr4QCN51WW(V2.15):bd11/19/2019:br2.51:efr2.51:svnLENOVO:pn80XB:pvrLenovoideapadFLEX5-1570:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct31:cvrLenovoideapadFLEX5-1570:skuLENOVO_MT_80XB_BU_idea_FM_ideapadFLEX5-1570:
dmi.product.family: ideapad FLEX 5-1570
dmi.product.name: 80XB
dmi.product.sku: LENOVO_MT_80XB_BU_idea_FM_ideapad FLEX 5-1570
dmi.product.version: Lenovo ideapad FLEX 5-1570
dmi.sys.vendor: LENOVO

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

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https://bugs.launchpad.net/bugs/1993565

Title:
  Mailto: URL feature brings up empty Thunderbird window

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