[Bug 1933445] [NEW] Thunderbird crashes on startup

Manfred Steiner 1933445 at bugs.launchpad.net
Thu Jun 24 09:07:12 UTC 2021

Public bug reported:

After normal system upgrade thunderbird (1.78) start results in a

We're Sorry
Thunderbird had a problem and crashed.

Removing current user profile ~/.thunderbird does not solve the problem.

Starting on console gives:
[calBackendLoader] Using Thunderbird's libical backend
console.debug: "Successfully loaded OpenPGP library librnp.so version 0.14+git20210121.7c8492b4.MZLA from /usr/lib/thunderbird/librnp.so"
console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)"
console.debug: "Successfully loaded optional OpenPGP library libgpgme.so.11 from system's standard library locations"
console.debug: "gpgme version: 1.14.0-unknown"
Unable to SHM memory segment
ExceptionHandler::GenerateDump cloned child 6098
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: thunderbird 1:78.11.0+build1-0ubuntu0.21.04.2
ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BuildID: 20210528153351
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 24 11:01:38 2021
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:732
DefaultProfileThemes: extensions.sqlite corrupt or missing
EcryptfsInUse: Yes
InstallationDate: Installed on 2021-04-25 (60 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=78.11.0/20210528153351
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug hirsute third-party-packages wayland-session

** Summary changed:

- Thunderbird crahes on startup
+ Thunderbird crashes on startup

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