[Bug 1870111] [NEW] Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

Tony Thuitai 1870111 at bugs.launchpad.net
Wed Apr 1 10:39:08 UTC 2020


Public bug reported:

When Launching thunderbird (pinned on Favourites) from the dock/dash it
shows 2 orange dots on default theme that is one for email setup and the
other for the main window. After setting up an email and closing the
email config window, the two dots are still shown on the dash/dock
before the icon. Thunderbird causes the graphical session except for the
mouse cursor to freeze until I switch to a TTY and reboot. Also when
closing thunderbird, one dot is shown and when launching the application
the graphical session except for mouse cursor freezes.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: thunderbird 1:68.4.1+build1-0ubuntu0.19.10.1
ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
Uname: Linux 5.3.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
BuildID: 20200110143530
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr  1 13:26:59 2020
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:1141
DefaultProfileThemes: extensions.sqlite corrupt or missing
InstallationDate: Installed on 2020-03-31 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=68.4.1/20200110143530
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

** Summary changed:

- Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup
+ Thunderbird freezes graphical session except mouse cursor on second launch or clicking the icon after email setup on the first launch

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https://bugs.launchpad.net/bugs/1870111

Title:
  Thunderbird freezes graphical session except mouse cursor on second
  launch or clicking the icon after email setup on the first launch

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