[Bug 1851698] Re: firefox crash when opened

[Chris]

apport information

** Tags added: apport-collected

** Description changed:

  i was using "mailspring", and confirming a subscription to tfir by clicking the confirm link in the email they sent. upon clicking the confirm link, firefox opened. then after clicking the "verify humanity" button and hitting confirm (on the page now open in firefox), that is when the crash happened. 
   I then ran "sudo ubuntu-bug firefox"
   i i can provide any more information, please let me know.
  dps
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: firefox 70.0+build2-0ubuntu0.18.04.1
  ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
  Uname: Linux 5.0.0-32-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia wl
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  BuildID: 20191021054351
  Date: Thu Nov  7 13:22:45 2019
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:930
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  InstallationDate: Installed on 2019-10-23 (15 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles:
   Profile1 (Default) - LastVersion=None/None (Out of date)
   Profile0 - LastVersion=70.0/20191021054351
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.9
+ Architecture: amd64
+ BuildID: 20191031085722
+ CurrentDesktop: ubuntu:GNOME
+ DefaultProfileExtensions: extensions.sqlite corrupt or missing
+ DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
+ DefaultProfileLocales: extensions.sqlite corrupt or missing
+ DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:930
+ DefaultProfileThemes: extensions.sqlite corrupt or missing
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-10-23 (16 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
+ NonfreeKernelModules: nvidia_modeset nvidia wl
+ Package: firefox 70.0.1+build1-0ubuntu0.18.04.1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
+ Profiles:
+  Profile1 (Default) - LastVersion=None/None (Out of date)
+  Profile0 - LastVersion=70.0.1/20191031085722 (In use)
+ Tags:  bionic
+ Uname: Linux 5.0.0-32-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/1851698/+attachment/5303913/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1851698

Title:
  firefox crash when opened

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851698/+subscriptions