[Bug 1851698] [NEW] firefox crash when opened

Chris 1851698 at bugs.launchpad.net
Thu Nov 7 18:27:24 UTC 2019


Public bug reported:

i was using "mailspring", and confirming a subscription to tfir by clicking the confirm link in the email they sent. upon clicking the confirm link, firefox opened. then after clicking the "verify humanity" button and hitting confirm (on the page now open in firefox), that is when the crash happened. 
 I then ran "sudo ubuntu-bug firefox"
 i i can provide any more information, please let me know.
dps

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: firefox 70.0+build2-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
Uname: Linux 5.0.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BuildID: 20191021054351
Date: Thu Nov  7 13:22:45 2019
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:930
DefaultProfileThemes: extensions.sqlite corrupt or missing
InstallationDate: Installed on 2019-10-23 (15 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=70.0/20191021054351
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic

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Title:
  firefox crash when opened

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