[Bug 1857939] [NEW] hook /usr/share/apport/package-hooks/source_firefox.py crashed

Hadmut Danisch hadmut at danisch.de
Mon Dec 30 23:08:55 UTC 2019


Public bug reported:

Trying to report a firefox bug:

% ubuntu-bug firefox

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
..................ERROR: hook /usr/share/apport/package-hooks/source_firefox.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport/report.py", line 205, in _run_hook
    symb['add_info'](report, ui)
  File "/usr/share/apport/package-hooks/source_firefox.py", line 1351, in add_info
    populate_item("Profiles", profiles.dump_profile_summaries())
  File "/usr/share/apport/package-hooks/source_firefox.py", line 1286, in dump_profile_summaries
    running = " (In use)" if profile.running == True else ""
  File "/usr/share/apport/package-hooks/source_firefox.py", line 1078, in running
    fd = os.open(os.path.join(self.path, ".parentlock"), os.O_WRONLY|os.O_CREAT|os.O_TRUNC, 0o666)
FileNotFoundError: [Errno 2] No such file or directory: '/home/hadmut/.mozilla/firefox/va9ssbru.default/.parentlock'
.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: firefox 71.0+build5-0ubuntu0.19.10.1
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BuildID: 20191205203726
CurrentDesktop: LXQt
Date: Tue Dec 31 00:06:23 2019
InstallationDate: Installed on 2019-11-30 (30 days ago)
InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1)
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1857939

Title:
  hook /usr/share/apport/package-hooks/source_firefox.py crashed

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1857939/+subscriptions



More information about the Ubuntu-mozillateam-bugs mailing list