[Bug 1799483] [NEW] Firefox blank screen; doesn't work
Michael Weimann
mail at michael-weimann.eu
Tue Oct 23 14:40:44 UTC 2018
Public bug reported:
The repository version of Firefox only shows a white screen for me.
When starting in console it shows some errors:
Gtk-WARNING **: 16:36:55.427: cannot open display: :1
[Parent 25961, Gecko_IOThread] WARNING: pipe error: Broken pipe: file /build/firefox-MtV3KQ/firefox-63.0+build1/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 729
###!!! [Parent][MessageChannel] Error: (msgtype=0x30000B,name=PContent::Msg_InitRendering) Channel error: cannot send/recv
I'm using the Ubuntu desktop with Xorg (not Wayland).
Things I already tried out:
* starting in safe mode
* setting the DISPLAY variable
Using the snap version works. But I need the repo version...
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: firefox 63.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mweimann 1871 F.... pulseaudio
/dev/snd/controlC1: mweimann 1871 F.... pulseaudio
BuildID: 20181016102217
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 23 16:36:07 2018
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2018-10-18 (4 days ago)
InstallationMedia: Ubuntu-Budgie 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
IpRoute:
default via 172.29.6.1 dev enp0s31f6 proto dhcp metric 100
169.254.0.0/16 dev enp0s31f6 scope link metric 1000
172.29.6.0/23 dev enp0s31f6 proto kernel scope link src 172.29.6.148 metric 100
Profile1Extensions: extensions.sqlite corrupt or missing
Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile1Locales: extensions.sqlite corrupt or missing
Profile1PrefSources: prefs.js
Profile1Themes: extensions.sqlite corrupt or missing
Profiles:
Profile0 (Default) - LastVersion=63.0/20181016102217
Profile1 - LastVersion=Safe Mode/Safe Mode (Out of date)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N24ET37W (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20L50007GE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN24ET37W(1.12):bd03/14/2018:svnLENOVO:pn20L50007GE:pvrThinkPadT480:rvnLENOVO:rn20L50007GE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T480
dmi.product.name: 20L50007GE
dmi.product.sku: LENOVO_MT_20L5_BU_Think_FM_ThinkPad T480
dmi.product.version: ThinkPad T480
dmi.sys.vendor: LENOVO
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug cosmic
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https://bugs.launchpad.net/bugs/1799483
Title:
Firefox blank screen; doesn't work
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