[Bug 1808713] [NEW] mouse freezes in the center of the screen and system hangs

Andres Selli 1808713 at bugs.launchpad.net
Sun Dec 16 19:35:41 UTC 2018


Public bug reported:

mouse freezes in the center of the screen and system hangs. It is
impossible to move the mouse in a coordinated way, it moves, but for
example then moving over the hidden link (some preview window of an item
or smf similar), then it tries to open it without the actual click by
user - the windows are opened just by moving over it and in the end
nothing works - the computer has to be shut down from the power button.
I have tried to reinstall, I had 18.10, now 18.04 - situation is still
the same. The bug seems to be appearing randomly, maybe a bit more often
while using Facebook.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: firefox 64.0+build3-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
Uname: Linux 4.15.0-42-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  andres     1504 F.... pulseaudio
 /dev/snd/controlC0:  andres     1504 F.... pulseaudio
BuildID: 20181207224003
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 16 21:23:24 2018
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2018-12-08 (8 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
IpRoute:
 default via 192.168.1.1 dev wlp4s0 proto dhcp metric 600 
 169.254.0.0/16 dev wlp4s0 scope link metric 1000 
 192.168.1.0/24 dev wlp4s0 proto kernel scope link src 192.168.1.149 metric 600
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=et_EE.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=64.0/20181207224003
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N14ET48W (1.26 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BTS33S01
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN14ET48W(1.26):bd06/11/2018:svnLENOVO:pn20BTS33S01:pvrThinkPadX1Carbon3rd:rvnLENOVO:rn20BTS33S01:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 3rd
dmi.product.name: 20BTS33S01
dmi.product.version: ThinkPad X1 Carbon 3rd
dmi.sys.vendor: LENOVO

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic

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Title:
  mouse freezes in the center of the screen and system hangs

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