[Bug 1806252] [NEW] flash installed through Muon has 'Context3D not available' error at pogo.com

Scott 1806252 at bugs.launchpad.net
Sun Dec 2 15:37:17 UTC 2018


Public bug reported:

tried to play chess at pogo.com; was told to install flash; installed
'flashplugin-installer' from Muon Package Manager (Discover freezes
every time I try to use it) after closing firefox web browser; opened
firefox went back to pogo.com now it says "Context3D not available!
Possible reasons: wrong wmode or missing device support." when I enter
the chess room: the frames of the right username list and chat load, but
nothing else loads with that error message displayed instead in the
center of the flash frame (i suppose it's called). help.ubuntu.com
indicates this is a bug, because what Ubuntu purports to do -- install
flash from the Muon Package Manager -- does not successfully install
flash. I will try to uninstall this package from the Muon Package
Manager and instead follow the Adobe Flash download link from pogo.com
and try a manual install. (My hypothesis is that the Muon package is
outdated.)

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: firefox 63.0.3+build1-0ubuntu0.18.10.1
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  scott      2102 F.... pulseaudio
BuildID: 20181116130029
Channel: Unavailable
CurrentDesktop: LXQt
Date: Sun Dec  2 10:07:40 2018
ExecutablePath: /usr/lib/firefox/plugin-container
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # ifupdown has been replaced by netplan(5) on this system.  See
 # /etc/netplan for current configuration.
 # To re-enable ifupdown on this system, you can run:
 #    sudo apt install ifupdown
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2018-10-24 (38 days ago)
InstallationMedia: Lubuntu 18.10 "Cosmic Cuttlefish" - Release i386 (20181017.2)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto dhcp metric 600 
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.35 metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=63.0.3/20181116130029 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D620
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2018-10-26T14:32:24.536438

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug cosmic i386

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https://bugs.launchpad.net/bugs/1806252

Title:
  flash installed through Muon has 'Context3D not available' error at
  pogo.com

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