[Bug 1586436] [NEW] mozilla (firefox/thunderbird) crashes randomly for seemingly no reason

Leon Adato adatole at gmail.com
Fri May 27 15:39:31 UTC 2016

Public bug reported:

mozilla-based apps (firefox/thunderbird) crash randomly for seemingly no

Happens multiple times per day but not repeatable. Shortly after mozilla
apps crash, Chrome crashes as well.

Happens on primary desktop. Have replaced ALL hardware but the problem
"followed" me to the new system.

Happened on Kubuntu 15.10 and now Ubuntu 16.04

Happens (almost) regardless of which tabs I'm running in chrome/firefox.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 46.0.1+build1-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
 /dev/snd/controlC2:  leon       1970 F.... pulseaudio
 /dev/snd/controlC0:  leon       1970 F.... pulseaudio
 /dev/snd/controlC1:  leon       1970 F.... pulseaudio
BuildID: 20160511223818
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri May 27 11:33:52 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-05-08 (19 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
 default via dev enp2s0  proto static  metric 100 dev enp2s0  scope link  metric 1000 dev enp2s0  proto kernel  scope link  src  metric 100
 enp2s0    no wireless extensions.
 lo        no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-3a659447-24bb-4301-bb25-fed2c2160527
 [Profile]/extensions/support at lastpass.com/defaults/preferences/defaults.js
Profiles: Profile0 (Default) - LastVersion=46.0.1/20160511223818
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99X EVO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug xenial

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