[Bug 1581569] [NEW] Thunderbird crashes randomly while busy or idle (Xubuntu Xenial)

[Richard Elkins]

Public bug reported:

Since I have been using Thunderbird version
1:38.7.2+build1-0ubuntu0.16.04.1 on Xenial, I can observe it crashing
(seemingly) randomly while idle or while busy, resulting in the
platform-independent Mozilla crash dialogue window.

I don't know if this is related to Xenial or to internal changes at
Mozilla.

-----------------------------------------

lsb_release -rd
Description:	Ubuntu 16.04 LTS
Release:	16.04

apt-cache policy thunderbird
thunderbird:
  Installed: 1:38.7.2+build1-0ubuntu0.16.04.1
  Candidate: 1:38.7.2+build1-0ubuntu0.16.04.1
  Version table:
 *** 1:38.7.2+build1-0ubuntu0.16.04.1 500
        500 http://mirror.lstn.net/ubuntu xenial-updates/main amd64 Packages
        500 http://mirror.lstn.net/ubuntu xenial-security/main amd64 Packages
        100 /var/lib/dpkg/status
     1:38.6.0+build1-0ubuntu1 500
        500 http://mirror.lstn.net/ubuntu xenial/main amd64 Packages
     1:24.4.0+build1-0ubuntu1 500
        500 http://cz.archive.ubuntu.com/ubuntu trusty/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: thunderbird 1:38.7.2+build1-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  elkins     1436 F.... pulseaudio
BuildID: 20160426220723
Channel: Unavailable
CurrentDesktop: XFCE
Date: Fri May 13 09:40:02 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-05-05 (8 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
IpRoute:
 default via 192.168.1.1 dev enp2s0  proto static  metric 100 
 169.254.0.0/16 dev enp2s0  scope link  metric 1000 
 192.168.1.0/24 dev enp2s0  proto kernel  scope link  src 192.168.1.219  metric 100
IwConfig:
 enp2s0    no wireless extensions.
 
 lo        no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-73d462c6-f824-4a34-819a-3c9d82160513
Plugins:
 IcedTea-Web Plugin (using IcedTea-Web 1.6.2 (1.6.2-3ubuntu1)) - /usr/lib/jvm/java-8-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-8-plugin)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=38.7.2/20160426220723 (In use)
RelatedPackageVersions: icedtea-8-plugin 1.6.2-3ubuntu1
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs: bp-73d462c6-f824-4a34-819a-3c9d82160513
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: None
dmi.board.name: NM70I-1037U
dmi.board.vendor: BIOSTAR Group
dmi.board.version: 6.0
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.chassis.version: 6.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/05/2013:svnBIOSTARGroup:pnNM70I-1037U:pvr6.0:rvnBIOSTARGroup:rnNM70I-1037U:rvr6.0:cvnBIOSTARGroup:ct3:cvr6.0:
dmi.product.name: NM70I-1037U
dmi.product.version: 6.0
dmi.sys.vendor: BIOSTAR Group

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1581569

Title:
  Thunderbird crashes randomly while busy or idle (Xubuntu Xenial)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1581569/+subscriptions