[Bug 1577782] [NEW] firefox 46 unable to reproduce sound

Germano Bortolotto 1577782 at bugs.launchpad.net
Tue May 3 13:35:09 UTC 2016


Public bug reported:

After updating to Ubuntu 16.04 (LTS) and Firefox
(46.0+build5-0ubuntu0.16.04.2) I realized the browser is unable to
reproduce any sound. Youtube videos, notifications, etc. It does not
crash or show any kind of error message. Restarting the browser or the
computer shows no effect.

When I try Chromium browser, for example, everything is fine.

Could it be some incompatibility or something went wrong during the
updates?

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 46.0+build5-0ubuntu0.16.04.2
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  germano    1704 F.... pulseaudio
 /dev/snd/controlC0:  germano    1704 F.... pulseaudio
BuildID: 20160425114621
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue May  3 10:25:10 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-03-11 (52 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Locales: extensions.sqlite corrupt or missing
Plugins:
 Google Talk Plugin Video Renderer - /opt/google/talkplugin/libnpo1d.so (google-talkplugin)
 Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin)
 IcedTea-Web Plugin (using IcedTea-Web 1.6.2 (1.6.2-3ubuntu1)) - /usr/lib/jvm/java-8-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-8-plugin)
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
 prefs.js
 [Profile]/extensions/{a95d8332-e4b4-6e7f-98ac-20b733364387}/defaults/preferences/leechblock.js
Profiles: Profile0 (Default) - LastVersion=46.0/20160425114621 (In use)
RelatedPackageVersions:
 google-talkplugin 5.41.0.0-1
 icedtea-8-plugin  1.6.2-3ubuntu1
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to xenial on 2016-04-21 (11 days ago)
dmi.bios.date: 12/31/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8ACN32WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: K0E50510PRO
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Ideapad Flex14
dmi.modalias: dmi:bvnLENOVO:bvr8ACN32WW:bd12/31/2013:svnLENOVO:pnSharkBay:pvrLenovoIdeapadFlex14:rvnLENOVO:rnINVALID:rvrK0E50510PRO:cvnLENOVO:ct10:cvrLenovoIdeapadFlex14:
dmi.product.name: SharkBay
dmi.product.version: Lenovo Ideapad Flex14
dmi.sys.vendor: LENOVO

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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Title:
  firefox 46 unable to reproduce sound

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