[Bug 1548670] Re: SSL Error 61 for Citrix Receiver in Firefox

[Karthikeyan]

apport information

** Tags added: apport-collected precise running-unity

** Description changed:

  In Ubuntu 12.04.5 LTS with Citrix Receiver installed, While logging in,
  the login was Successful But when Tried to Connect through RDP it fails
  and shows the error:
  
  'You have not chosen to trust "DigiCert Hish Assurance Server CA", the
  issuer of the server's security certificate (SSL error 61)"'
  
  Tried installing certificate, and tried to copy and rehash the
  certificate to /Citrix/ICAClient/keystore/cacerts/. But shows the error:
  
  unable to load certificate
  140085276386976:error:0906D06C:PEM routines:PEM_read_bio:no start line:pem_lib.c:696:Expecting: TRUSTED CERTIFICATE
  DigiCertSHA2HighAssuranceServerCA.crt => .0
  unable to load certificate
  140703055140512:error:0906D06C:PEM routines:PEM_read_bio:no start line:pem_lib.c:696:Expecting: TRUSTED CERTIFICATE
  WARNING: Skipping duplicate certificate DigiCertSHA2HighAssuranceServerCA.crt
+ --- 
+ AddonCompatCheckDisabled: False
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-34-generic.
+ ApportVersion: 2.0.1-0ubuntu17.6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  karthikeyann   2417 F.... pulseaudio
+ BuildID: 20140715215003
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xfeaf8000 irq 44'
+    Mixer name	: 'Realtek ALC662 rev1'
+    Components	: 'HDA:10ec0662,103c2a8c,00100101'
+    Controls      : 43
+    Simple ctrls  : 20
+ Channel: Unavailable
+ DistroRelease: Ubuntu 12.04
+ Extensions: extensions.sqlite corrupt or missing
+ ForcedLayersAccel: False
+ IfupdownConfig:
+  auto lo
+  iface lo inet loopback
+ IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
+ InstallationMedia: Custom 12.04 - Release amd64
+ IpRoute:
+  default via 192.168.168.168 dev eth0  proto static 
+  169.254.0.0/16 dev eth0  scope link  metric 1000 
+  172.16.223.0/24 dev vmnet8  proto kernel  scope link  src 172.16.223.1 
+  192.168.10.0/24 dev vmnet1  proto kernel  scope link  src 192.168.10.1 
+  192.168.168.0/24 dev eth0  proto kernel  scope link  src 192.168.168.52  metric 1
+ Locales: extensions.sqlite corrupt or missing
+ MarkForUpload: True
+ Package: firefox 31.0+build1-0ubuntu0.12.04.1
+ PackageArchitecture: amd64
+ PrefSources: prefs.js
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 3.13.0-34.60~precise1-generic 3.13.11.4
+ Profiles: Profile0 (Default) - LastVersion=31.0/20140715215003 (In use)
+ RelatedPackageVersions:
+  adobe-flashplugin 1:20151228.1-0ubuntu0.12.04.1
+  rhythmbox-mozilla 2.96-0ubuntu4.3
+  totem-mozilla     3.0.1-0ubuntu21.1
+  gnome-shell       3.4.1-0ubuntu2
+ RfKill:
+  
+ RunningIncompatibleAddons: False
+ Tags:  precise running-unity
+ Themes: extensions.sqlite corrupt or missing
+ Uname: Linux 3.13.0-34-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: sambashare
+ WifiSyslog:
+  
+ dmi.bios.date: 03/21/2011
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 6.07
+ dmi.board.name: 2A8C
+ dmi.board.vendor: FOXCONN
+ dmi.board.version: 1.1
+ dmi.chassis.asset.tag: INA114XPGK
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr6.07:bd03/21/2011:svnHewlett-Packard:pnCQ3520IX:pvr:rvnFOXCONN:rn2A8C:rvr1.1:cvnHewlett-Packard:ct3:cvr:
+ dmi.product.name: CQ3520IX
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaDevices.txt"
   https://bugs.launchpad.net/bugs/1548670/+attachment/4585033/+files/AlsaDevices.txt

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Title:
  SSL Error 61 for Citrix Receiver in Firefox

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