[Bug 1610736] [NEW] Firefox 48 crashing opening links and using PayPal. Never did it with 14.04 just 16.04

Eric bcountry24 at outlook.com
Sun Aug 7 21:07:39 UTC 2016


Public bug reported:

Upgraded from 14.04 lts to 16.04 lts and Firefox 48 keeps crashing when
opening most links and always using PayPal scanned for viruses rootkits
and checked all add ons. I need to know how to fix this

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 48.0+build2-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  country    3822 F.... pulseaudio
BuildID: 20160728203720
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Aug  7 16:00:50 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-02-16 (172 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
IpRoute:
 default via 192.168.0.1 dev eth0  proto static  metric 100 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.6  metric 100
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
 prefs.js
 [Profile]/extensions/anttoolbar at ant.com/defaults/preferences/defaults.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=48.0/20160728203720 (In use)
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: yes
 	Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to xenial on 2016-07-30 (8 days ago)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68IRR Ver. F.42
dmi.board.name: 17F6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 58.1F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRRVer.F.42:bd07/16/2013:svnHewlett-Packard:pnHPProBook4540s:pvrA1019D110C:rvnHewlett-Packard:rn17F6:rvrKBCVersion58.1F:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4540s
dmi.product.version: A1019D110C
dmi.sys.vendor: Hewlett-Packard

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1610736

Title:
  Firefox 48 crashing opening links and using PayPal. Never did it with
  14.04 just 16.04

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