[Bug 1568057] [NEW] 'Print to file' fails silently if file name contains special characters

Simon Morgan 1568057 at bugs.launchpad.net
Fri Apr 8 17:29:39 UTC 2016

Public bug reported:

This bug can be replicated like this:

- Select 'Print to File' from the 'General' tab inside the 'Print'

- As part of the file name in the 'Name:' box, include a special
character such as ":" or "/".

- Click on the 'Print' button.

- The 'Print' window then closes, giving the impression that the page
has been printed successfully to file, e.g. as a pdf.

- However, no file has been created, and no error message is generated.

This bug could leave a user thinking that the pdf had been created, but
they would then be unable to find it later.  It would be helpful if the
package could generate an error message at this point to alert the user
that the 'Print to File' command had been unsuccessful.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 45.0+build2-0ubuntu0.15.10.1
ProcVersionSignature: Ubuntu 4.2.0-35.40-generic 4.2.8-ckt5
Uname: Linux 4.2.0-35-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
 /dev/snd/controlC0:  mattblack   1515 F.... pulseaudio
BuildID: 20160304114936
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Apr  8 18:13:13 2016
ExecutablePath: /usr/lib/firefox/firefox
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2016-03-14 (25 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
 default via dev wlp12s0  proto static  metric 600 dev wlp12s0  scope link  metric 1000 dev wlp12s0  proto kernel  scope link  src  metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
 PATH=(custom, no user)
Profiles: Profile0 (Default) - LastVersion=45.0/20160304114936 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0G848F
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1545
dmi.sys.vendor: Dell Inc.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug wily

You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to firefox in Ubuntu.

  'Print to file' fails silently if file name contains special

To manage notifications about this bug go to:

More information about the Ubuntu-mozillateam-bugs mailing list